IGN: Lateef Problem: Random DCs without warning messages, often at least once a day. Only his client DCs, others not affected. Details: At first I thought it was due to the current client being unstable, but I noticed that only this character gets random DCs. It can happen anywhere including in Rose Garden or in a boss, but it usually occurs when entering the cash shop or a portal. I usually have 3+ clients open and only his client will DC. The client just closes without any warning message. I do not think it is NX-related as I have completely changed his outfit other than shared items that my other characters are also wearing, and still only he DCs.
If possible, please provide a screenshot of the affected character, such as the equipped NX/RP, including pets Before disconnecting, were you using any skills as well? *including buffs such as Magic Guard
DCed in Rose Garden today at 4 bees Today's cursed outfit: (pet 2) My previous outfit that also DCed was this but with some differences: Crown of Flowers (Hat) Watermelon Splash Suit (Overall) Field of Flowers (Cape) Breezy Bamboo/Spring Hued Scepter (Weapon) and the Pink Scooter Mount + Saddle Active buffs: Magic Guard Maple Warrior Meditation Spell Booster Speed Pill (the one from Ludibrium) I'm not sure about Infinity However I do not think it's the buffs as I've dced with no buffs in FM/entering cash shop. I tried to trigger my daily DC beforehand with cash shop and entering and exiting FM but it didn't take the bait. A little different today as it wasn't the usual silent closure but instead I got that "lag" where all monsters walk in place and buffs just blink, but it eventually dced with "Unable to connect to server" 4 clients open and only this one dced.
As this description sounds like lag, could you do a ping test when that happens? Just to rule out the possibility was caused by an unstable network You may ping 51.68.205.179 via CMD
Just DCed again today, same outfit. This time I was on mobile data so it wasn't an unstable server and it was the client just straight up closing (like in my first post) Active buffs: Echo of Hero, Infinity Just standing still in FM channel 12. Another character in RG and yet another standing beside him.
C:\Users\---->ping 51.68.205.179 Pinging 51.68.205.179 with 32 bytes of data: Reply from 51.68.205.179: bytes=32 time=204ms TTL=46 Reply from 51.68.205.179: bytes=32 time=187ms TTL=46 Reply from 51.68.205.179: bytes=32 time=202ms TTL=46 Reply from 51.68.205.179: bytes=32 time=197ms TTL=46 Ping statistics for 51.68.205.179: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 187ms, Maximum = 204ms, Average = 197ms I did the ping as advised regardless
Seems it could be caused of Echo of Hero or Infinity Probably Infinity since Echo of Hero would affect way more players (would see more reports of it) Will check with the rest of the Staff to see if they are able to replicate the mentioned issue *also not ruling out the disconnection could be caused by other factors such as NX
Appreciate the response however I do not think it is due to Infinity as I just dced again (FM channel 10) when I afked for 5 minutes. An hour or two earlier, I also dced at a farming spot (not FM or RG). And it's always this character... other clients kept on going. DCed like 3 times today all with just the client quietly closing. I suppose I'll try taking of all NX tomorrow to see...
Yes, they all have it on the first pet. One difference I can think of is the DCing character has an active FM merchant but surely that can't be it
Thanks for confirming, guess it's something else Probably not FM merchant, seems like will have way more players affected Will update here if I found anything related
Just dced again (client just closes, no message) 5-10 minutes ago in channel 1 FM room 18 after I checked the purchase history in my merchant. I also dced once yesterday with this non-outfit but was hoping it was a one-off. Meanwhile my other characters and mules are perfectly fine. No buffs whatsoever, pets not out. Well I guess this means I can put my NX back on as looking like a (nostalgic) car accident won't prevent me from DCing.
There was a comment in shoutbox a few days ago about the shop sales history making people DC, and I've DCed twice myself when clicking the shop merchant sales history as well. I'm starting to think it may have to do with visiting your own hired merchant, since I almost always do that when I first login each session. Will try reclienting after doing shop maintenance to see if I still DC. (Maybe it's the clock in the shop?)
Same issue here. It looks like game process will work well with https://royals.ms/fix until i did these 2 things: rearrange my merchant & maybe check selling history - will crash in less than ~15 mins, no buffs, random map, just afking open guild bbs - will crash immediately but not happens every time. I'm still not sure in which conditions will this lead to game crash.
Thank you for your post, I am now willing to bet it is indeed something to do with the merchant because I ignored my merchant today and was able to play for about 2 hours without a DC. I don't know the specific trigger because I tried to trigger a DC later by clicking on the merchant buttons, entering cash shop, etc. and it didn't immediately DC. But at least we have a workaround now (just avoid the shop or reclient after).
Can confirm that accessing the fm hired merchant interface somehow triggers something - likely a memory leak - that eventually causes the client to close without warning or any error messages. It happens consistently to my fm store mule.
As it's been three days so far without this happening, I believe the issue is gone for now (more like reverted rather than fixed). It may return if those changes are patched back in (I'll notice if it does).
The mentioned issue was forwarded to the Devs before (another player's report), so it might be this You may submit a report again if noticed any odd issues of account/characters constantly disconnecting after specific actions
