Awaiting Admin action Request to restore character deleted by mistake

IGN: chubstar
Level: 70
Problem: Deleted character by accident while trying to transfer items to mule
Details: I was going to remake my character because I had an issue with the skill points. I was trying to log in and I accidentally deleted it while I was still in the process of transferring my stuff over , while logging in and out of my mule. Please help me get my character back, I would greatly appreciate it!
Futher details: character deleted on October 14th, 2024 @ around 2PM PST.

I'm including a SS that was taken RIGHT before the accident happened.


Thank you so much!

 

Thank you! I look forward to hearing from you!

 

Any updates? My character is still gone

 

Ok thank you for checking , I appreciate it

 

I must say this was the worst support team I have ever had the displeasure of having to get assistance from. Waiting over a month for an admin to click 3 times and bring back my character is the most ridiculous thing I have ever encountered on any online video game. Absolutely ridiculous. I have had time to join the game , make 2 new characters , and quit the game before ever getting help. You guys don't even take the time and minimal effort to get back to us when things take forever , you guys have not a care in the world about your community. DDOS has absolutely nothing to do with this issue , and taking 10 minutes to fix it could of been done with or without ddos issues. I am shocked to see this is how you treat people that donate to your game. I am very disappointed and regret having put money into the game , not because I wont be playing it , but because of how careless your team is.