Lag/DC Log Thread

Discussion in 'Closed' started by Matt, Jan 14, 2015.

  1. EvilReaperZ
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    EvilReaperZ Donator

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    Facing the same problem like everyone else here, frequently disconnect every 3-5 mins. From Malaysia.
     
    Last edited: Jul 16, 2016
  2. foobaka
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    foobaka Well-Known Member

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    few pieces of information:
    there was a server check a week and or almost two weeks ago, which was intended to fix the channel 11 crash.
    the problem started occurring immediately after that server check.

    upon using skills, there's about a 0.5~1 second delay.
    upon npcing items, there's a double click delay.
    upon looting, there's about a 0.5~1 second delay.
    upon pressing up into a portal, there's about a 0.5~1 second delay.

    on my end, i've already tried:
    - using my various accounts and characters
    - restart router / modem, tried another router.
    - used a wire connection instead of wifi
    - switched laptops with different OS
    - switched compatibility modes
    - killed most processes running

    again, this issue isn't just related to the monsters being killed.
    there's also a delay when pressing up into portals.
    there's also a delay when looting each item.
    there's also a delay in NPCing items [takes almost two full minutes now].

    as i understand it, higher ping usually indicates a latency issue, which makes sense since the result is delay.

    not saying the server check caused it, but prior to that point, there was no delay, however, after that server check there is a delay.
    i've conducted a ping onto mapleroyals.co, as well as the traceroute via cmd and MTR.
    the results are as shown below.


    C:\>ping mapleroyals.co

    Pinging mapleroyals.co [107.154.50.193] with 32 bytes of data:
    Reply from 107.154.50.193: bytes=32 time=257ms TTL=53
    Reply from 107.154.50.193: bytes=32 time=256ms TTL=53
    Reply from 107.154.50.193: bytes=32 time=256ms TTL=53
    Reply from 107.154.50.193: bytes=32 time=256ms TTL=53

    Ping statistics for 107.154.50.193:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 256ms, Maximum = 257ms, Average = 256ms

    [​IMG]

    [​IMG]

    ideally, looking for a fix / solution. if not, then maybe some ideas i could try out.


    - update -
    i called my internet service provider up.
    asked them about the traceroute i received upon a specific domain.
    they said they cannot do anything about it, as this is a single case of severe latency.
    meaning, they asked me to run multiple traceroutes [which i've done on my own already].
    all the traceroutes worked perfectly fine, with nothing above 50ms even.
    however, it's only mapleroyals.co i receive this latency issue -_-

    more pieces of information i've gathered:
    first link gives a basic understanding of how to interpret traceroute.
    > http://www.inmotionhosting.com/support/website/how-to/read-traceroute

    second link though, i forgot what it had said, but it gave more a better idea of some.
    > http://forums.anandtech.com/showthread.php?t=54943

    third link is some crucial information, among it is also a possible solution
    > http://www.dslreports.com/forum/r26674743-TWC-How-do-I-get-bad-hops-resolved

    finally, on that third link also, a poster linked a detailed technical understanding of traceroute.
    > http://www.nanog.org/meetings/nanog45/presentations/Sunday/RAS_traceroute_N45.pdf

    from all this, a possible solution as stated in the third link is as follows:
    - SPOOF your MAC Address for your router / network interface card
    > http://www.howtogeek.com/192173/how-and-why-to-change-your-mac-address-on-windows-linux-and-mac/
    > http://www.online-tech-tips.com/computer-tips/how-to-change-mac-address
    - change your IP address, completely [unplug your modem at least 5 minutes, or call your internet service provider and request a change]

    basically, by doing this, you're able to be directed to a series of different path of gateways.

    i have not tested this, so, will post results in a day.
     
    Last edited: Aug 3, 2016
  3. Andreas
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    You have over 250 ping so it isn't strange that you have a delay, that definitely doesn't look like a problem from here since you have that ping before you reach anything related to MapleRoyals.
    Have you talked to your ISP?
     
  4. Eisblumen
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    Eisblumen Donator

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    IGN: Eisblumen, Valkyrion, BskTsubaki
    Time: 1;30 PM GMT, August 02, 2016
    Problem: when i write Id + password press enter and loggin no up but that frozze same photo. my MTR i will upload
     

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  5. YOYOBABY
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    Time: server time August 13, 2016 08:02:47 (GMT+1) BST
    Problem:cannot launch the game and keep showing this "We are unable to connect to the login server due to a server check, a firewall block or other network issues"

    BUT:i can login the server with using wifi from my phone!!

    1 <1 ms <1 ms <1 ms 172.16.0.1
    2 19 ms 19 ms 19 ms 125.253.101.3
    3 22 ms 19 ms 19 ms eth1-5.border2.nsw.bigair.net.au [202.171.175.50]
    4 * * * Timepo de espera agotado para esta sota solicitud
    5 43 ms 43 ms 46 ms ten-0-3-0-0.cor03.syd03.nsw.vocus.net.au [175.45.72.117]
    6 43 ms 45 ms 43 ms ten-0-6-0-6.cor01.alb01.akl.vocus.net.nz [114.31.202.37]
    7 42 ms 42 ms 42 ms ten-2-3-0.bdr01.alb01.akl.vocus.net.nz [114.31.202.35]
    8 * * * Timepo de espera agotado para esta sota solicitud
    9 * * * Timepo de espera agotado para esta sota solicitud
    10 * * * Timepo de espera agotado para esta sota solicitud
    11 * * * Timepo de espera agotado para esta sota solicitud
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    25 * * * Timepo de espera agotado para esta sota solicitud。
    26 * * * Timepo de espera agotado para esta sota solicitud
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    28 * * * Timepo de espera agotado para esta sota solicitud
    29 * * * Timepo de espera agotado para esta sota solicitud
    30 * * * Timepo de espera agotado para esta sota solicitud
    Traza completa
     
  6. Andreas
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    Then you don't lag or dc, so it's not related to this thread.
     
  7. YOYOBABY
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    how can i fix it?!GM said its not baned, why i can only login the server by using my phone wifi?
     
  8. zenrz
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    zenrz Well-Known Member

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    [​IMG]
    finally found somewhere i could relate to this issue.

    i am having problem since like 4-5 days ago, randomly having unable to connect to server issue.
    I am not sure whats going on but i doubt its the server lag nor Regional issue as i have friends who don't face this issue during the same boss run even on the same Telcom, it happen too regularly so i decided to try VMware everything is running fine but the error is not going anywhere else.

    could something be done about it?

    :)
     
    Last edited by a moderator: Aug 20, 2016
    Juju likes this.
  9. Elfman
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  10. Levitation
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    Levitation Donator

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    [​IMG]
     
  11. Tunguska
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    Tunguska Member

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    Last few days have lag spikes - game freeze for like 0,5-1 sec every 5-10 seconds (sometimes freeze for long time and DC)

    Tracing route to mapleroyals.co [107.154.50.193]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms CISCO56570 [192.168.1.1]
    2 * * * Request timed out.
    3 13 ms 12 ms 6 ms mtk-105-lag-91.msk.ip.ncnet.ru [77.37.254.198]
    4 2 ms 2 ms 3 ms m10-cr01-be4-91.msk.ip.ncnet.ru [77.37.254.197]

    5 1 ms 1 ms 1 ms 188.254.78.128
    6 46 ms 45 ms 45 ms 217.107.67.7
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 168 ms 168 ms 168 ms 107.154.50.193

    Trace complete.
     
  12. rossa
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    rossa Member

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    I've been experiencing major lag and constant disconnects since last night, to the point I've had to stop PQing. I've never had issues before last weekend. Basically there's a few second delay when killing mobs, looting, entering portals etc. and eventually disconnects after ~10 minutes. Tried everything from changing computers, operating systems 7 and vista, changing the MTU to 1458, reinstalling the game manually, winsock resets, computer restarts, router restarts. Hopefully the issue gets resolved soon, anybody else experiencing this since last weekend?

    Traceroute and Ping attached
    [​IMG]
     
  13. cherry qii
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    cherry qii Active Member

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    keep laggy and DC
     

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  14. Pizza
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    Pizza Well-Known Member

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    It's unplayable for about a week. If i try to do the 1st zakum quests with the keys i am getting disconnected every time. If i leech i can be looged in for hours without dcing. This is ridiculous.
     
  15. Chromatical
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    upload_2016-12-18_15-2-6.png ^6.02AM Servertime 18/12/2016
     
  16. Sanvers
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    Sanvers Well-Known Member

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    18/12/2016 Server Time 06:40:18 (GMT)

    1.jpg
    2.jpg
     
  17. Chiou Pheng Tan
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    Time: Everytime I log in since this morning.
    Problem: Every time I log in to the game, I will keep disconnected within five minutes and go back to the logging screen since this morning.

    upload_2016-12-18_15-42-14.png
     
  18. Erabareshi
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    IGN: Kitowa
    TIME: Not really sure but i haven't been on in the past week or so
    PROBLEM: Stuck in Christmas map, everytime i logon i will instantly dc
     
  19. John
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    John Donator

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    Have you updated your WZ files?
     
  20. Spring P
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    Spring P Member

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    I tried doing Ludi PQ like 4 times but I disconnected during the PQ in all of them. It is impossible for me to finish an LPQ before getting disconnected during different points of the game. I played KPQ with few problems.

    When I used the MapleRoyals troubleshooting guide, it led me to here. Can anyone help me please?
     

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