Solved [Solution Given] Lag Issue

Discussion in 'Closed' started by NANI1, Jan 26, 2022.

  1. NANI1
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    character name(s): acutiepie, Ldrinktea, nanise, sumiflower
    where the issues happened: lag spike every couple seconds
    date and time
    (GMT): Jan 26
    details of the issues: Attached is the file matt suggested is WinMTR.txt to check on network status. it says 0% loss on mynetwork and 100% loss on host network(No response from host). Ran the software for 5 minutes
    any error codes: no
     

    Attached Files:

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  2. Dave Deviluke
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  3. NANI1
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    [​IMG]
     
  4. Matt
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    The log seems to show that there might be issues at hop tcore1-vancouver_et0-0-0.net.bell.ca, however it's hard to know for sure.

    I would suggest doing a couple more MTR's, this time instead of 5 minutes just stop the MTR shortly after you disconnect from the game. Also try to pay attention to the MTR as you experience the disconnection to see if you are able to determine which hop might be dropping the packets - the value of received packets (Recv) may stop increasing for a certain row when you disconnect.
     
  5. Matt
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    Another possible reason for the disconnection might be related to the maximum packet size set for your network adapter. You could attempt changing the MTU (Maximum transmission unit) value by doing the following:

    In Windows, open 'Command Prompt' and input the command below, replacing "Local Area Connection" with the name of your network adapter:
    Code:
    netsh interface ipv4 set subinterface "Local Area Connection" mtu=1458 store=persistent
    To get the name of the network adapter you use for the internet you can use the below command:
    Code:
    netsh interface ipv4 show interfaces
    Or you can open 'Network Connections' as shown below, which might be easier. For example, my network adapter is called "WiFi":
    explorer_p6DNvMBYZX.png

    Therefore, for me, the command I would run is:
    Code:
    netsh interface ipv4 set subinterface "WiFi" mtu=1458 store=persistent
    After you have run the command to change your network adapter's MTU value you can go ahead and launch the game to see if it has made a difference to your connection.
     
  6. NANI1
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    @Matt how do i change MTU to 1458 in network settings? I tried running "netsh interface ipv4 show interfaces" on my command prompt says netsh is not recognized as an internal or external command
     
  7. Matt
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    This should work:
    Code:
    "C:\Windows\System32\netsh.exe" interface ipv4 show interfaces
    Based off your screenshot, I believe your command for changing MTU should be:
    Code:
    "C:\Windows\System32\netsh.exe" interface ipv4 set subinterface "Ethernet" mtu=1458 store=persistent
     
  8. NANI1
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    ok matt I will let you know how the outcome is after changing the network settings
     
  9. NANI1
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    The problem still persists when i did my ht run today. I found that single client was better than duo clienting but there still some lag during my run. There was an increase in packet loss during the main body of HT.
     
  10. kyoko3102
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    kyoko3102 Well-Known Member

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    the lag issue goes away when i used VPN to a neighbouring country(when i was in SEA last year), not sure how it changes the packet transmissions but it just worked
     
  11. NANI1
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    i thought we weren't allowed to use VPN are we allowed?
     
    Last edited: Jan 26, 2022
  12. NANI1
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    I swear its on the servers end @Matt theres no packet loss when i play other games such as league of legends dc'd again today while bossing. I do not dc when doing other things like killing mobs.
     
  13. kyoko3102
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    kyoko3102 Well-Known Member

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    no it is allowed, just that public ones r mostly filled with banned ip

    yea, thats because u r probably connecting to NA servers which r physically close to u. meanwhile royals server is somewhere in europe so if u live in the EU theres 0 delay/lag liek what im
    experiencing.
     
  14. NANI1
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    how come before Jan 14 there were no issues then? Everything before that date internet worked fine with no lag to royals server
     
  15. kyoko3102
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    client limitations
     
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  16. Dave Deviluke
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    That isn't an accurate way of confirming the network issue

    It is entirely possible to load YouTube smoothly but still lags on Royals due to how the connections work

    You may refer to this thread as an example of how Israel players are affected due to 1 of their ISP throttling connections to Royals for Fortnite
    https://royals.ms/forum/threads/massive-lag-and-dc-post-20-10-2020-patch.176167/page-3

    Regarding your test results, I can only recommend trying restarting your modem/router in hopes of a better network routing
     
  17. NANI1
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    im pretty sure it is the client because when i open up more clients the lag gets worse prob like every 2-3 seconds especially in popular leeching/bossing areas
     
  18. NANI1
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    Like its not only me and @nyannko777 ppl in Rice discord have the same issues with the network too
     
  19. Dave Deviluke
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    You can feel the difference if you managed to connect from a different network
    Putting my screenshot here for comparison about how the network path differs

    If connect from SG (without VPN)
    Screenshot 2022-01-28 09.27.00.png

    If connect from JP VPN
    Screenshot 2022-01-28 09.30.05.png
     
  20. NANI1
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    Yes dave that is a solution however the point is here is that you shouldn't require a VPN to play royals in the first place
     

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