Unable to open clients on Windows 7

Discussion in 'Technical Help' started by Zenoooo, May 7, 2026.

  1. Zenoooo
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    Zenoooo Donator

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    This happens after I installed the new clients.
    PC1 Windows 11: no error occurred and royals can run normally.
    PC2 Windows 7, PC3 Windows 7, and MAC & VMWARE Windows 7: same notifications as follows. PC2 and PC3 not running on vmware.
    All IMG.
    edit: I tried the WZ patch as well. Unfortunately failed and same notifications.

    upload_2026-5-8_0-1-9.jpg
    Also error code 0xc0000142
     
    Last edited: May 7, 2026
    Zenoooo, May 7, 2026
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Edited the thread title to reflect the issue
     
    Dave Deviluke, May 7, 2026
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  3. BeepBoop
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    BeepBoop Well-Known Member

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    Same problem, same errors. Win7 on VMWare Workstation Pro. Reinstalling did not solve the issue.
     
    BeepBoop, May 7, 2026
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  4. tensing94
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    tensing94 Active Member

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    Having the same issue at my work pc.
    Windows 7.
     
    Last edited: May 7, 2026
    tensing94, May 7, 2026
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  5. Zenoooo
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    Zenoooo Donator

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    hi, thank you. I will edit it again. PC2 and PC3 are not running on vmware.
     
    Zenoooo, May 7, 2026
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will forward this thread to Devs to see if there's anything can be done for Windows 7 users
     
    Dave Deviluke, May 7, 2026
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    magicalTingZ and Libbylou124 like this.
  7. Libbylou124
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    Libbylou124 Member

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    Not working for me either and I have windows 7 pc.
    I get the same error message "Wrong DLL present" and Application error message.
     
    Libbylou124, May 7, 2026
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  8. JuhaYuha
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    JuhaYuha Member

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    Not working for me either on my windows 7 station
     
    JuhaYuha, May 8, 2026
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  9. Gianella
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    Gianella Member

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    I also play on windows 7 and can’t get on :( getting the same Wrong DLL present error
     
    Gianella, May 9, 2026
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  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, May 9, 2026
    #10
    Gianella, BeepBoop and Zenoooo like this.

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