The 2x is compensation for the rollback only. There is no compensation for anything else. None. The state of the server is completely irrelevant...
This isnt even close to acceptable. Leave your drama at the door.
@Andreas
Its a known bug that can't be solved until guilds are working again
Either way, it's still your AV deleting it. Turn it off/put it in gaming mode/create an exception for that folder.
It should have been, but if it was missed let us know here.
[IMG] HP washing progress on bucc. At level 123 :D
30k HP on a hero isn't necessary, but it makes life easier overall. That's the general consensus for HP washing.
As you can see its set to "awaiting admin action"... Which means an admin needs to take care of it before a gm can.
We can refund you the hairstyle coupons to obtain the hairstyle you wanted, if that works for you.
Contact a GM in game to be refunded 46 stoppers.
This is a known bug with guilds that GMs can't assist with until they get fixed.
There's no way for us to know what items you have in frederick, but hopefully he will be ready soon for your retrieval.
Contact a GM in game to be warped into the map and spawned a phoenix. Make sure to have a Phoenix Egg on you.
Known bug with guilds, not something a GM can help with until they are fixed.
rip you. Contact a gm to try and get a rewarp into a freshly spawned third body. We can either decrease the HP for you to about that range (which...
I personally confirmed this one in the shoutbox, but in the future know that we need a screenshot to refund zak runs. Contact a GM in game to be...
There is nothing that would have caused a zak helmet to disappear unless you were hacked.
Acceptance of Agreement By registering a game account with MapleRoyals, you agree that you willingly accept responsibility for any and all...
Are you sure you're logging into the right account? There's no reason why a character would be deleted. That rollback would only mean if the...
So you're saying this brother of yours was given your account information? Thus you shared your account with him. And then he hacked on your...
If it's easier for you to speak in Chinese, I can tag Fergus or Kai for you to speak to.
Our database going back to March shows that character has never been above level 9. Are you sure you're logging into the right account? Are you...
Our records show that going back even a month ago that character was still level 9. Do you have any proof that that character ever being past...
GMs have a tool which lets us go to each channel in game and see how many people are in that channel. Counting it up we have counted anywhere from...
Separate names with a comma.