Again, "joking" is a common way to hide the act (soliciting) of real world trade which is considered a major infraction. Tim has already looked...
PurePuby is wearing the 15 ATT Stormcaster Gloves.
Items that were lost due to player errors (e.g. npced and dropped) are not something we refund for, sorry :C
Please don’t create multiple threads for the same issue, I've merged them. An admin will investigate your claims when they are able, we just ask...
Do you recall losing anything else? If so it’s definitely possible you were hacked - please change your password if you haven’t already. Otherwise...
Hi, I assume you can login normally again?
There are currently no issues with stored items disappearing. Dropped & npced items are not refunded since that would constitute a player error....
Hello, got a couple questions here. - To clarify, SGoodStuff originally had 1b, withdrew max mesos, yet didn’t receive anything? - Did you verify...
Which one is missing?
Confirmed, please contact a GM in-game to be rewarped to Krexel's second eye.
Sorry for the late reply. Rewarps are not currently offered for issues that are not listed in our boss rewarp policy.
Apologies for the belated reply. Rewarps are not currently offered for issues that are not listed in our boss rewarp policy.
Then that leaves us with blocked from connection, which would mean you are banned. If you feel this ban was unjustified, post an appeal in the...
Confirmed, please whisper a GM to be rewarped to a Shaolin Boss with full HP.
We’re unable to offer a rewarp unfortunately as there's no trace of server instability at ~15:05 ST on August 15th
Unfortunately no trace of server instability was registered for ~7:30 ST on August 11th, therefore no rewarp can be given. :(
Whisper a GM in-game for a Zakum drop refund (Zhelms only).
We’ve decided to offer refunds for this before it's fixed in the next update. So if you were still interested, you may contact a GM in-game for a...
We’re unable to offer a rewarp as no trace of server instability was registered at around ~21:00 ST on Aug. 7th
We’re unable to offer a rewarp since there is no trace of server instability at ~6:45 ST on August 2nd
No server instability was registered at around the time this thread was posted. A timestamp should be included too; please try and include it in...
Sorry to inform you that we can't offer a rewarp without a screenshot. I advise asking party members who remained online during lag episodes to...
Confirmed, please whisper a GM in-game for a rewarp to Krexel's second eye.
Closing since this run was completed and no refunds were given for rollbacks during this time
No trace of server instability was detected right before said server check. Consumables used during boss runs are not something we offer refunds...
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