Can't login..

Discussion in 'Closed' started by Tiger, Apr 14, 2014.

  1. Tiger
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    Tiger Member

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    Hi there! I Did the mistake to write wrong password to many times on the login screen and now my account got blocked. Is there something I can do to get it back? Please Help!
     
  2. Matt
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    Matt Administrator

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    We need more information... We have no idea who you are, what is your in game name? And what is the exact error message that appears?
     
  3. Tiger
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    Tiger Member

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    The following message is what I get when I try to log in :

    "Your account has been blocked for hacking or illegal use of third-party programs. The ID has been permanently blocked. So you won't be able to use this account."

    My name in-game is probably like "Amaurie" or "Silnea". Don't rememeber which one of them or maybe both lol.
     
  4. Geox
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  5. Matt
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    Matt Administrator

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    Those character names do not exist. Anyway, looking for accounts related to your IP address I see that a different account was banned for hacking. Which is why you cannot log in:

     

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