Ban appeal

Discussion in 'Ban Appeal' started by Tiger, Apr 23, 2014.

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  1. Tiger
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    Tiger Member

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    Last thing you did: Don't remember since I was going to log in and haven't been online some months ago.

    Why do you think you got banned?: Security reasons.

    Ban message when attempting to log in: "Your account has been blocked for hacking or illegal use of third-party programs. The ID has been permanently blocked. So you won't be able to use this account.

    Basically I just entered the wrong password to many times since I have different passwords on different things. I don't deserve a ban for that.
     
  2. Daniel
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    Daniel Donator

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    You cannot be banned for just entering in the wrong password.

    Care to elaborate further?


    EDIT: Nevermind, you were banned for hacking.

    http://royals.ms/forum/showthread.php?t=7637

    Autoban Rule: High damage 64804 on Snail
     
  3. Tiger
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    Tiger Member

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    Then I've been hacked. I have absolutely not been hacking. Is there something you can do to give me my account back?
     
  4. Matt
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    Matt Administrator

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    It is entirely your responsibility to ensure that your account is secure. If your password has been changed then we can reset the password for you with your acc I'd, birthday and email. But if the account has been banned for hacking the ban will not be lifted.
     
  5. Tiger
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    Tiger Member

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    That's to bad. Gotta say I hate hackers then. Though I do understand that you can't be sure that it's not me who's hacking. I guess I have to create a new account then. Thanks for your fast reply anyways.
     
  6. Daniel
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    Unfortunately it does not work like that. Once you were banned on one account, all subsequent accounts you create will automatically be banned.
     
  7. Matt
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    Matt Administrator

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    Well, without going into any detail, this'll actually depend if he was telling the truth or not in his posts. So we will see.
     
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  8. Tiger
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    Tiger Member

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    Hi again! Just read this as I was logging in to a new account. That's really sad. I was like "what is going on" when it said I was banned on the new account aswell. Is there something I can do to prove that it wasn't me who was hacking? I mean, isn't very unfortunate when this happens since I will never be able to play on any account just because someone hacked me?
     
  9. Matt
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    Matt Administrator

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    This proves that the person who hacked you and used hacking tools on your account did it from the same computer and network connection you are using.
     
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  10. Tiger
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    But that's not possible. However, the reason I got banned for? A high damage amount dealt on a snail. Isn't that damage possible to do? Of course not on a low lvl character as I got but anyways? There is a lot of hackers out there and no doubt that they would manage to create/use such a hack to make it look like it's from my computer. This is the last post i will send. Ban or unban me. But I can tell you with the hand on my heart. I DID NOT USE ANY TYPE OF HACKS.
     
  11. Daniel
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    That damage is possible, but not for the level of the character in question. So I don't see how that is relevant.

    The ban will remain, since the hacker was using your IP AND your computer.
     
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