Closed Blocked due to many failed login attempts

Discussion in 'Ban Appeal' started by Lancers, Jul 8, 2018.

  1. Lancers
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    Lancers Member

    Joined:
    Jul 8, 2018
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    Gender:
    Male
    Country Flag:
    IGN:
    xLancersNLx
    Level:
    120
    Guild:
    none
    Hi GM,

    I'm blocked somehow die too many failed login attempts.
    Yesterday i got the message somewhat like; please change your password due to many failed logins.

    Now i cannot login anymore..
    Character name; xLancersNLx
    Last thing i did; Golden Richie Compass quests before i went out to friends
    Why i think i got banned; I didnt get banned, your new login system records failed attempts after which i get blocked...

    Message when logging in; This account is blocked from logging in due to too many invalid login attempts, please try again in .

    Would you be so kind to help me fix the not being able to login bug?
     
  2. Kai
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    Kai Donator

    Joined:
    Sep 11, 2015
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    Send an inbox message to Andreas or Tim with your:

    • account id
    • email registered to account
    • date of birth registered to account
    • pin

    and kindly request your PIC so you can write it down afterwards.
     

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