Not Bug Can't start zakum prequest

I already talked to the corresponding NPC to start the Zakum prequest but when I get to the NPC Adobis, he tells me to go back and get the quest from the 3rd job npc. Please help

 

You will need to provide your IGN for me to look into it.

 

my ign is ****. I meet the requirements to start the quest.

 

There is no character with that name.

 

I'm sorry. It is kookoo. I got confused with my login.

 

Since you have started the quest correctly from your job instructor I take it you missed the instructions given by Adobis, that you need to be in a party.