Open Clarifying IP Ban Reason

Discussion in 'Ban Appeal' started by tinycapple, Jul 19, 2026 at 4:25 PM.

  1. tinycapple
    Offline

    tinycapple Member

    Joined:
    Mar 15, 2026
    Messages:
    4
    Likes Received:
    1
    Gender:
    Female
    Country Flag:
    All Your Character Names: dustyfeline, dustyserval, lintroller
    Last thing you did: Logged off for the day the night before
    Why do you think you got banned?: IP might be tied to another user who got a temporary ban
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection."
    What GM banned you (optional): Unsure

    My partner comes over for the weekend to play together so there might be more IGNs tied to my IP: lofipop, lofihop, lofibop, yaplofi
    Would like to confirm the reason for the IP ban as I'm able to login to my account using mobile data.
     
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    14,632
    Likes Received:
    13,464
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    "If you are certain that you did not violate any rules but received the banned message, please restart your router / modem and try again, as you may have been assigned a banned IP address."
    https://royals.ms/forum/threads/think-you-were-banned-read-this-first.2257/
     
  3. tinycapple
    Offline

    tinycapple Member

    Joined:
    Mar 15, 2026
    Messages:
    4
    Likes Received:
    1
    Gender:
    Female
    Country Flag:
    Hi @Dave Deviluke, I'm still experiencing the same issue after restarting my router and modem. I also contacted my ISP, and they confirmed that my assigned public IP is static. Could you please look into this for me? Thanks!
     
  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    14,632
    Likes Received:
    13,464
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Will be requesting GMs to do a check on your account status, including the mentioned IGNs
     
  5. Foxy
    Offline

    Foxy GM

    Joined:
    May 27, 2023
    Messages:
    5,112
    Likes Received:
    1,541
    Gender:
    Female
    Country Flag:
    Hi there.

    You are not banned and the IP address you're connecting with is fine.

    Please double check the following:
    • MapleRoyals is whitelisted in Windows Defender
    • MapleRoyals is whitelisted in firewalls
    • MapleRoyals is whitelisted in antivirus software
    • VPNs are disabled and uninstalled
     
  6. tinycapple
    Offline

    tinycapple Member

    Joined:
    Mar 15, 2026
    Messages:
    4
    Likes Received:
    1
    Gender:
    Female
    Country Flag:
    Hi Foxy,

    Thanks for getting back to me. I've ensured that MapleRoyals has been whitelisted in Windows Defender, Firewall, and I have no third-party antivirus software nor VPNs installed but I'm still seeing the "This is an ID that has been deleted or blocked from connection" error on my home network. In the meantime, I've been using my mobile data to play MapleRoyals but this isn't a sustainable long-term solution.

    Would it be possible to check again if there's a reason that caused my home network to be banned? Thank you!
     
  7. Foxy
    Offline

    Foxy GM

    Joined:
    May 27, 2023
    Messages:
    5,112
    Likes Received:
    1,541
    Gender:
    Female
    Country Flag:
    It looks like you've obtained a new IP address and that new IP address is a banned one.
     

Share This Page