Awaiting Feedback Client crashed after entering new 2nd password.

Discussion in 'Closed' started by Dong, Jul 6, 2018.

  1. Dong
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    Dong Donator

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    After i selected my character and then it asked me to create a new 2nd password but after i click the 'ok' button , the client crashed and closed automatically.
     
    Dong, Jul 6, 2018
    #1
  2. Andreas
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    Andreas Donator

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    Does it happen every time for you?
     
    Andreas, Jul 6, 2018
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  3. Dong
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    Dong Donator

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    Yeap i tried like 5 times also tried on my other account.
     
    Dong, Jul 6, 2018
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  4. Lilpii
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    Lilpii Member

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    Me too.. Cilent keeps crashing :(
     
    Lilpii, Jul 6, 2018
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  5. Andreas
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    Andreas Donator

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    Do you crash with an error message?
    Is it the PIN or PIC you are having trouble with?
    Do you enter the game before you crash?
     
    Andreas, Jul 6, 2018
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  6. Dong
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    Dong Donator

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    Do you crash with an error message?No .
    Is it the PIN or PIC you are having trouble with? PIC
    Do you enter the game before you crash?No
     
    Last edited: Jul 6, 2018
    Dong, Jul 6, 2018
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  7. matthew0601
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    matthew0601 Member

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    WHY MY PIC ALWAYS incorrect?Is there a solution?
     
    matthew0601, Jul 6, 2018
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  8. Lilpii
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    Lilpii Member

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    Do you crash with an error message? Yes - error code - 2147287038 (unknown error..)
    Is it the PIN or PIC you are having trouble with? PIC
    Do you enter the game before you crash? I saw a background flash.. then crashes. Tried logging in multiple times all same result.
     
    Lilpii, Jul 6, 2018
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  9. matthew0601
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    matthew0601 Member

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    我將PIC密碼設置為一個數字，BUT that the password is incorrect.PIC password can be reset?
     
    matthew0601, Jul 6, 2018
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  10. Kai
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    Kai Donator

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    Yes but not yet. Kevin still working on it. We will inform players once the reset feature is ready.
     
    Kai, Jul 6, 2018
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  11. matthew0601
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    matthew0601 Member

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    I appreciate your assistance.
     
    matthew0601, Jul 6, 2018
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  12. stevenkok
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    stevenkok Well-Known Member

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    肯定对的密码吗？ 我早上还可以进去游戏，现在我进不了那个pic 密码。。。我肯定我的密码是对的
     
    stevenkok, Jul 6, 2018
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  13. matthew0601
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    matthew0601 Member

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    現在我的頭像無法進入
     
    matthew0601, Jul 6, 2018
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  14. stevenkok
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    stevenkok Well-Known Member

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    我的也是说我进了太多次了。。。。。我早上还开来玩的，现在就说我的密码错了。。。。。
     
    stevenkok, Jul 6, 2018
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  15. matthew0601
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    more problem...
    error code - 2147287038 (unknown error..)
    I saw a background flash.. then crashes. Tried logging in multiple times all same result.
     
    matthew0601, Jul 6, 2018
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  16. stevenkok
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    stevenkok Well-Known Member

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    Nope, the issue you explained isn't an issue at all - it's intended.
    If you're getting wrong PIC, means you entered your PIC wrongly.
    I have been logging in and out the whole day without having to enter my PIN, and my PIC works fine when I entered it.
    You'll have to wait till the control panel on the website to be fixed and you can reset your PIC.


    gm 写的
     
    stevenkok, Jul 6, 2018
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  17. Dong
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    Dong Donator

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    My problem isn’t fixed :( ,still the same after i reinstall the whole folder.
     
    Dong, Jul 19, 2018
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