Not Bug DC after selecting character

Discussion in 'Closed' started by skullcracker, May 26, 2025.

  1. skullcracker
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    skullcracker Member

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    Dear sir/madam,

    I am a first time MsRoyals player and cannot login. Every time I select my newly made character and after giving my PIC I get disconnected with the disconnect message.

    I have read a lot of solutions, all tried (restarting modem, reinstall, turn off server clock, comp mode etc etc.) Unfortunately I still cannot login.

    I have seen some threads where a GM (Eli) asked for the IGN (mine is Skullcrackah) of the users and afterwards they were able to login, which got me thinking that I might need the same solution.

    Could you guys help me? I was really looking forward to play :(

    EDIT: @Tim I saw that you were a GM I hope you do not mind me tagging you, its just that I saw that you are still active at this time and had a small/faint/tiny hope that I might still be able to play :)

    Thank you
    Skullcrackah
     
    Last edited: May 26, 2025
  2. Sylafia
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    Sylafia Donator

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    Do you have a VPN installed (even if disabled)? That tends to cause issues, especially NordVPN

    If not, you'll need to submit a ban appeal
     
  3. Heidi
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    Heidi GM

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    Yeah, the issue here is an invalid MAC address. If you have a VPN installed, you might need to actually uninstall it.
     
  4. skullcracker
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    skullcracker Member

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    I in fact do have NordVPN installed and indeed did not use it, so I did not expect that to have been the issue. I just uninstalled the VPN, did a fresh install of Royals and it works now!

    Thanks to you guys I will be able to play today :D
     
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  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Also to clarify, that's an issue from years ago so it won't be applicable anymore

    Nowadays, it's usually caused by some VPNs such as NordVPN or ExpressVPN
     
  6. skullcracker
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    skullcracker Member

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    Yeah I figured that the fix might not work anymore, but I was just scrambling for solutions and there werent many to chose from.

    Thank you all for your help :)
     

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