Closed Disconnect from login server

Discussion in 'Ban Appeal' started by xMaserbex, Sep 8, 2020.

  1. xMaserbex
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    xMaserbex Member

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    Your Character Names: xMaserbex, Phadfinder
    Last thing you did: Leveling up with my Cleric. He is just 36 right now.
    Why do you think you got banned?: I don't know why I got banned to be frank. I was just leveling with my Cleric years ago. Now after some years I wanted to play the game again. Without result that is.
    Ban message when attempting to log in: You have been disconnected from the login server. Please try again later.
    What GM banned you (optional): N/A

    I asked on Discord what the issue might be. An user said that my mac address from the computer might have been banned so I ask you here on the Forums - please unban it. I want to play this game and I don't think I did something wrong in the past. I am a friendly player and I just want to enjoy the game.
     
  2. Becca
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    Becca GM

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    Your accounts aren't banned, and the IP you're connecting from isn't either! :) I've opened a PM with you for you to tell me your MAC Address so I can check that out as well.
     
  3. Becca
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    Becca GM

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    Your MAC Address isn't banned as well! This sounds like a Technical Help issue. :(
    Normally we ask players to see if they can connect from another source: like phone hotspot, or a VPN.
    I wish I could be more help. I would just Google around and see if other people reported the same issue with any solutions, or ask in Discord! :(
     
  4. xMaserbex
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    xMaserbex Member

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    I will try to connect with a VPN then. However I tried asking in Discord and looked in the internet but I couldn't find any help. Let's hope the VPN will do the job then.
     

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