Skyrr Just finished APQ I don't think i got banned. I'm having the same issue as when I first made this account but I haven't intentionally made a change to my MAC address since. I would post in technical help but those don't get seen. just looking for assistance as I've been playing for a few weeks and don't understand why it would randomly revert back to the initial issue I was having. I tried trouble shooting with no success.
You are indeed not banned, but are trying to connect with an invalid MAC address (00-00-00-00-00-00). Are you using NordVPN by any chance? If so, then other players have recently had problems with an invalid MAC address even when they disable Nord. You would need to either uninstall it to play Royals, or to figure out how to disable the faulty MAC address. If this does not help, then you would need to either make a technical help thread, or post in the technical help channel on our Discord. I strongly recommend trying the Discord channel. I am going to mark this thread as 'Closed' as there is no ban appeal here for us to deal with. You can still post in the thread though, and we'll see it.