Closed Got hacked

Discussion in 'Closed' started by lnga, Jul 21, 2017.

  1. Dimitri
    Offline

    Dimitri Saint of Horses

    Joined:
    Dec 15, 2014
    Messages:
    7,734
    Likes Received:
    10,519
    Country Flag:
    IGN:
    Demiosa
    Level:
    18x
    Guild:
    UNITREE(D)
    This would be a bit of a yes and a no. The way we check what you've lost is basically us looking at your inventory from a backup that was closest to when you got hacked and then comparing this to your inventory from after that.
    At the same time we also got to track down where those items went by manually searching them since we still lack a few specific logs, and then compare the new owner's backup to their present inventory to confirm that these items really went there. Then of course these hackers were also clowns who moved half of the items to 1 character, and the other half to some other character so that process doubles again. After all that is done I get to write in this thread what I've found and then I move on to delete the items from the character that currently has them. Since there's no easy way to compare the items you've lost, it helps a lot to have a clear indication of what you believe to have lost as else I just end up staring at lists for an entire day. Your top and bottom for example was just something I randomly found when I was comparing your equipped inventory and realised that they were gone as well after the incident, so I tracked those down as well. I hope that this gives some clarity on why I would've missed a few items here and there, and of course I will continue to look into those other items you have listed after my previous post.
     
    Penny, lnga, Shamee and 1 other person like this.
  2. Yan
    Offline

    Yan Donator

    Joined:
    May 23, 2015
    Messages:
    4,038
    Likes Received:
    10,466
    Country Flag:
    Guild:
    Fryslan
    Refunded all the items stated above except for:
    • 2,151,034,877 Mesos.
     
    ginwolf, Mrkaren, Shamee and 3 others like this.
  3. lnga
    Offline

    lnga Well-Known Member

    Joined:
    Apr 26, 2015
    Messages:
    396
    Likes Received:
    447
    Gender:
    Female
    Country Flag:
    IGN:
    Nervy
    Level:
    15x
    Guild:
    Numpty
    Oki doki well I keep editing my post few times when I remember about something else so keep checking on it, should be at least most of my items, rip scrolls i guess, thanks anyway !
     
  4. Dimitri
    Offline

    Dimitri Saint of Horses

    Joined:
    Dec 15, 2014
    Messages:
    7,734
    Likes Received:
    10,519
    Country Flag:
    IGN:
    Demiosa
    Level:
    18x
    Guild:
    UNITREE(D)
    I believe Kai has refunded the mesos for you, but since I see no post about it in this thread, may I ask if you can confirm this?
     
    Penny likes this.
  5. lnga
    Offline

    lnga Well-Known Member

    Joined:
    Apr 26, 2015
    Messages:
    396
    Likes Received:
    447
    Gender:
    Female
    Country Flag:
    IGN:
    Nervy
    Level:
    15x
    Guild:
    Numpty
    Yes, Kai refunded me all money ~imboss
     
    Kai likes this.
  6. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,255
    Likes Received:
    11,297
    Refunded 2.151b. Apologies I had to rush and forgot about the post.
     
    kubosan likes this.
  7. John
    Offline

    John Donator

    Joined:
    Aug 5, 2013
    Messages:
    15,134
    Likes Received:
    8,188
    Gender:
    Male
    We have a backup of your inventory as of July 23. I don't know whether or not you have played since then, but would you be willing to let us roll your inventory back to how it was as of that date? Please note, your mesos would not be affected by this roll back.
     
  8. John
    Offline

    John Donator

    Joined:
    Aug 5, 2013
    Messages:
    15,134
    Likes Received:
    8,188
    Gender:
    Male
    We have a backup of your inventory as of July 23. I don't know whether or not you have played since then, but would you be willing to let us roll your inventory back to how it was as of that date? Please note, your mesos would not be affected by this roll back.
     
  9. lnga
    Offline

    lnga Well-Known Member

    Joined:
    Apr 26, 2015
    Messages:
    396
    Likes Received:
    447
    Gender:
    Female
    Country Flag:
    IGN:
    Nervy
    Level:
    15x
    Guild:
    Numpty
    @John My in-game names that need rollback: Nervy, DoLton, Giddy, Warro. Thanks for info regarding potential rollback time, I understand it can take awhile since there are many victims. Gladly I didn't play or touch this account ^_^'
     
  10. lnga
    Offline

    lnga Well-Known Member

    Joined:
    Apr 26, 2015
    Messages:
    396
    Likes Received:
    447
    Gender:
    Female
    Country Flag:
    IGN:
    Nervy
    Level:
    15x
    Guild:
    Numpty
    Also what about a storage will that be rollback as well? Since I kept important things in there
     
  11. John
    Offline

    John Donator

    Joined:
    Aug 5, 2013
    Messages:
    15,134
    Likes Received:
    8,188
    Gender:
    Male
    Storage will be rolled back as well, yes
     
  12. birdiebomb
    Offline

    birdiebomb Well-Known Member

    Joined:
    Dec 9, 2016
    Messages:
    50
    Likes Received:
    5
    Gender:
    Male
    Country Flag:
    IGN:
    FantasyPrime
    Level:
    76
    If these have already been refunded, why would you need to rollback that character?
     
  13. lnga
    Offline

    lnga Well-Known Member

    Joined:
    Apr 26, 2015
    Messages:
    396
    Likes Received:
    447
    Gender:
    Female
    Country Flag:
    IGN:
    Nervy
    Level:
    15x
    Guild:
    Numpty
    There's plenty more if u saw my later post, it's less than a quarter of my stuff on that character.
     
  14. maiyoii
    Offline

    maiyoii Well-Known Member

    Joined:
    Mar 19, 2016
    Messages:
    157
    Likes Received:
    22
    Gender:
    Female
    Country Flag:
    IGN:
    lightglow
    Level:
    78
    at least they returned you, the rest of us are still waiting, for 2-3 months now:-/:-/
     
    elbowzzz likes this.
  15. lnga
    Offline

    lnga Well-Known Member

    Joined:
    Apr 26, 2015
    Messages:
    396
    Likes Received:
    447
    Gender:
    Female
    Country Flag:
    IGN:
    Nervy
    Level:
    15x
    Guild:
    Numpty
    Yeah, well I can't even wear my gear cuz they didn't refund me my dex gear ;^) Sadly we all have to wait probably another few months. Let's hope for best !
     
    Shnang likes this.
  16. birdiebomb
    Offline

    birdiebomb Well-Known Member

    Joined:
    Dec 9, 2016
    Messages:
    50
    Likes Received:
    5
    Gender:
    Male
    Country Flag:
    IGN:
    FantasyPrime
    Level:
    76
    Wouldn't the rollback just duplicate your refunded equpis (if you transferred it to a different character to hold them). I thought all of us would get our stuff back this recent server check. :(
     
  17. lnga
    Offline

    lnga Well-Known Member

    Joined:
    Apr 26, 2015
    Messages:
    396
    Likes Received:
    447
    Gender:
    Female
    Country Flag:
    IGN:
    Nervy
    Level:
    15x
    Guild:
    Numpty
    Don't worry it will be all checked nothing will be duplicated lmao thanks for concern tho, I heard it's gonna take up to few months at this point.
     
    elbowzzz likes this.
  18. elbowzzz
    Offline

    elbowzzz Donator

    Joined:
    Jul 12, 2015
    Messages:
    195
    Likes Received:
    171
    Gender:
    Male
    Country Flag:
    IGN:
    elbowzzz
    Level:
    158
    Guild:
    APPLERS
    TBH I thought this incident would be taken first priority and resolved by now....
    I thought GM posted an announcement a month or 2 ago saying they would refund everyone everything they had lost in regards to this incident?

    Poor mayoii, still hasn't received a single meso back from the hack :(
     
  19. birdiebomb
    Offline

    birdiebomb Well-Known Member

    Joined:
    Dec 9, 2016
    Messages:
    50
    Likes Received:
    5
    Gender:
    Male
    Country Flag:
    IGN:
    FantasyPrime
    Level:
    76
    Exactly. Instead, John's been dealing with Donor tag requests instead. ~f7
     
    elbowzzz likes this.
  20. birdiebomb
    Offline

    birdiebomb Well-Known Member

    Joined:
    Dec 9, 2016
    Messages:
    50
    Likes Received:
    5
    Gender:
    Male
    Country Flag:
    IGN:
    FantasyPrime
    Level:
    76
    At least we're getting 2x NX again. So that's nice, I guess.
     
    elbowzzz likes this.

Share This Page