Dear Matt / Andreas / GM, Kindly help me with my login problems. Thanks. Error: After selecting character, I will DC. This only happens on my Windows 7 Laptop. My other laptop running Windows Vista can login. I have attached the Trace Routes below. Thanks.
Good Morning Matt, I have tried the instructions to change MTU to 1458 but it still did not solve my login DC problems.
Morning I suggest you send a PM to either John or Tim with your mac address from the computer you are having problems with and give details about the problem, they might be able to see if there is anything wrong. If they don't see anything please post in technical help. Click Here to Start a Conversation
https://helpdesk.latech.edu/index.php?option=com_content&task=view&id=207&Itemid=79 either one of these options should show you the mac address
Here are the results of traceroutes prior to the recent disconnections (suspected to be regional). I'm currently playing in Malaysia and have uploaded the traceroutes.
Lagged for about a minute before dcing on 2 occasions this morning. Spoiler: 8:47 am Server Time Spoiler: 9:51am Server Time *EDIT* And again Spoiler: 14:28pm Server Time
Suspected regional dc recently. been happened these few days. I have other friends who live around the region of sg/msia got affected as well recently. Esp around this timing
DC around 10 - 15 times in less than 5 minutes, (3 of us playing in the household) when all servers have healthy bar. I assume it's us? what's wrong... side note: I'm using ShittyTel, maybe that explains..
ign:calim3candy problem : lag and keep dc for 4 hours until now. Disconnection at Server Time : July 15, 2016 16:52:16 (GMT+1) Malaysia player .
DC like 15 times in 2min.... kinda annoying ...and then getting stable for like 30min then dc like crazy for 20mins Canada Player
been facing dc issues for the past 2 hours, continously dc every 1-2mins, everytime managed to log into game huge lag spike for about 1min then dc. happening very consistently