Lag/DC Log Thread

Discussion in 'Closed' started by Matt, Jan 14, 2015.

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  1. Joelle777
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    Joelle777 Member

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    Dear Matt / Andreas / GM,
    Kindly help me with my login problems. Thanks.

    Error: After selecting character, I will DC. This only happens on my Windows 7 Laptop. My other laptop running Windows Vista can login.
    I have attached the Trace Routes below. Thanks.

    Trace Route 26Jun2016_1.png Trace Route 26Jun2016_2.png
     
    Joelle777, Jun 26, 2016
    #141
  2. Matt
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    Matt Administrator

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    That might be this issue:

     
    Matt, Jun 27, 2016
    #142
  3. Joelle777
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    Good Morning Matt,

    I have tried the instructions to change MTU to 1458 but it still did not solve my login DC problems.

    Change MTU to 1458.png
     
    Joelle777, Jun 27, 2016
    #143
  4. Andreas
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    What message do you receive?
     
    Andreas, Jun 27, 2016
    #144
  5. Joelle777
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    Morning Andreas, the message is just that you have disconnected from server. Pls try again. DC.png
     
    Joelle777, Jun 27, 2016
    #145
  6. Andreas
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    Morning :)
    I suggest you send a PM to either John or Tim with your mac address from the computer you are having problems with and give details about the problem, they might be able to see if there is anything wrong.
    If they don't see anything please post in technical help.
    Click Here to Start a Conversation
     
    Andreas, Jun 27, 2016
    #146
  7. Joelle777
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    Umm... how to get my mac address? John or Tim both not online now right?
     
    Joelle777, Jun 27, 2016
    #147
  8. Bacon
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    Bacon, Jun 28, 2016
    #148
  9. Eladriel
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    Here are the results of traceroutes prior to the recent disconnections (suspected to be regional). I'm currently playing in Malaysia and have uploaded the traceroutes.
     
    Eladriel, Jul 11, 2016
    #149
  10. Peter
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    Disconnection at 17:17 Server time (GMT+1), July 11
     

    Attached Files:

    Peter, Jul 11, 2016
    #150
  11. Shona
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    Lagged for about a minute before dcing on 2 occasions this morning.

    [​IMG]

    [​IMG]

    *EDIT*
    And again
    [​IMG]
     
    Last edited: Jul 12, 2016
    Shona, Jul 12, 2016
    #151
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  12. Viperness
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    Viperness Well-Known Member

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    Suspected regional dc recently. been happened these few days. I have other friends who live around the region of sg/msia got affected as well recently. Esp around this timing
     

    Attached Files:

    Viperness, Jul 12, 2016
    #152
  13. mapledk
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    DC around 10 - 15 times in less than 5 minutes, (3 of us playing in the household) when all servers have healthy bar.
    I assume it's us? what's wrong...
    side note: I'm using ShittyTel, maybe that explains..
     
    mapledk, Jul 12, 2016
    #153
  14. cherry qii
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    problem : lag and keep dc for 4 hours until now.
    Disconnection at Server Time : July 15, 2016 16:52:16 (GMT+1)
    Malaysia player .
     

    Attached Files:

    • dc.jpg
      dc.jpg
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    cherry qii, Jul 15, 2016
    #154
  15. Ftzccs
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    dc.png Dc non stop. Malaysia player too.
     
    Ftzccs, Jul 15, 2016
    #155
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  16. MajoraMask
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    [​IMG]
    DC like 15 times in 2min.... kinda annoying ...and then getting stable for like 30min then dc like crazy for 20mins
    Canada Player
     
    MajoraMask, Jul 15, 2016
    #156
  17. aaron870319
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    been facing dc issues for the past 2 hours, continously dc every 1-2mins, everytime managed to log into game huge lag spike for about 1min then dc. happening very consistently
     
    aaron870319, Jul 15, 2016
    #157
  18. limshady4
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    DCing within a minute. Not cool
     
    limshady4, Jul 15, 2016
    #158
  19. Bjski
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    I'm dcing a crazy amount (Canada)
     
    Bjski, Jul 16, 2016
    #159
  20. Juju
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    i keep dc too, every 5-10mins.... =.= please help...
    IGN: Jushlro
    Malaysia Player
     
    Juju, Jul 16, 2016
    #160
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