Closed MY Account is block from connection

Discussion in 'Ban Appeal' started by chengting24, Aug 11, 2022.

  1. chengting24
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    chengting24 Member

    Ign:Suwukong
    last thing i did: I Dun Know just long time no open
    Can any gm help me to check Thanks~
     
  2. Becca
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    Becca GM

    Hi there! :)

    It appears you were banned as a precaution back in Feb 2021 due to a credential stuffing attack. :(
    You can read more about it here: https://royals.ms/forum/threads/account-security.184904/ for 2021, and here: https://royals.ms/forum/threads/account-security-a-reminder.207236/ a recent attack we caught this year a few weeks ago.

    You will have to make a post over at the Support section (https://royals.ms/forum/forums/support-requests.111/) and please make sure you including the following information:
    All your character names (IGN):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played (Please provide an estimation if unsure):

    Please don't post any of the following information on here as this is public. :)

    Whenever an Admin has time they will check over everything. Please be advised that an Admin's time is a bit crunched at the moment but I assure you once they get around to it, it will be looked into and a response will be given on here.

    You may play on your other accounts and/or create new ones in the meantime. :)
     
  3. chengting24
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    chengting24 Member

  4. Becca
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    Becca GM

    Yup that's correct! :)
     
  5. chengting24
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    chengting24 Member

    Thanks u~
     
  6. chengting24
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    chengting24 Member

    Hi! When I will get admin to respond ?
     

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