Closed My IP is banned?

Character Name: Shlomush
Last thing you did: Don't remember.
Why do you think you got banned?: No idea.
Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection. Please check again. You may not access your account because your IP is banned.
What GM banned you (optional): No idea.

 

No.

 

I'm sorry i don't know about this stuff so i had to google just now and from what i read i think it's DSL

 

my bad that's wrong i asked my brother just now and he said we use cable

 

As in, home wifi, VPN, etc.

 

my brother doesn't play the game

 

thank you