Notice New Client

Discussion in 'Announcements' started by Matt, Dec 29, 2013.

Thread Status:
Not open for further replies.
  1. Adrik6
    Offline

    Adrik6 Active Member

    Joined:
    Jan 25, 2014
    Messages:
    25
    Likes Received:
    3
    Do I have to delete the old EXE myself before I start to run the new one?
     
  2. John
    Offline

    John Donator

    Joined:
    Aug 5, 2013
    Messages:
    15,134
    Likes Received:
    8,187
    Gender:
    Male
    Yes, it should have given you the option to overwrite it, since the filename is exactly the same.
     
  3. Adrik6
    Offline

    Adrik6 Active Member

    Joined:
    Jan 25, 2014
    Messages:
    25
    Likes Received:
    3
    It didn't. I clicked the link, then the download came up on bottom of screen, I chose to open when it was done. It opened then I clicked "run" (no other choices) then it gives me that error. :o
     
  4. Adrik6
    Offline

    Adrik6 Active Member

    Joined:
    Jan 25, 2014
    Messages:
    25
    Likes Received:
    3
    ~ appreciate you trying to help me by the way! :D
     
  5. Adrik6
    Offline

    Adrik6 Active Member

    Joined:
    Jan 25, 2014
    Messages:
    25
    Likes Received:
    3
    Maybe will it not work if I also have GMS still downloaded on my computer?
     
  6. vinholi
    Offline

    vinholi Member

    Joined:
    Jan 26, 2014
    Messages:
    1
    Likes Received:
    0
    IGN:
    Quanum
    Guild:
    DayNight
    Hi staff. Why don`t you update the game client with this new launcher? New players may dislike the error given by the old launcher and quit before start. Thx!
     
  7. Hatsune
    Offline

    Hatsune Member

    Joined:
    Jan 26, 2014
    Messages:
    6
    Likes Received:
    0
    IGN:
    Hatsune
    Hello, I'm new and I've tried to download the new client and it doesn't work on MAC. The first link says, app not available. And the second link says, app does not support OS.
    Is there a way to fix this?
     
  8. John
    Offline

    John Donator

    Joined:
    Aug 5, 2013
    Messages:
    15,134
    Likes Received:
    8,187
    Gender:
    Male
    What version of Mac are you running?
     
  9. Adrik6
    Offline

    Adrik6 Active Member

    Joined:
    Jan 25, 2014
    Messages:
    25
    Likes Received:
    3
    Got any other ideas for what I can do to get this working? :(
     
  10. Hatsune
    Offline

    Hatsune Member

    Joined:
    Jan 26, 2014
    Messages:
    6
    Likes Received:
    0
    IGN:
    Hatsune
    I use MacBook Air ver. 10.8.5

    Also, in the old client I got "Disconnected from the server" from the network every time I try to login to any channels, even though I've check many times that my internet is working well.
     
    Last edited: Jan 26, 2014
  11. John
    Offline

    John Donator

    Joined:
    Aug 5, 2013
    Messages:
    15,134
    Likes Received:
    8,187
    Gender:
    Male
    I'm not sure what you mean when you say App is not available. Can you send me a screenshot or something?

    Adrik, download the Windows setup from the MapleRoyals download page. Once the setup has been installed, replace the MapleRoyals.exe file with the one from the Announcements board entitled New Client.
     
  12. Adrik6
    Offline

    Adrik6 Active Member

    Joined:
    Jan 25, 2014
    Messages:
    25
    Likes Received:
    3
    I installed it, then I went here and clicked the link making this thing come up ~
    [​IMG]
    So then I clicked run but this happens..
    [​IMG]
    :/ and then this is prob not important but after I hit okay it tells me this...
    [​IMG]
     
  13. John
    Offline

    John Donator

    Joined:
    Aug 5, 2013
    Messages:
    15,134
    Likes Received:
    8,187
    Gender:
    Male
    You need to copy that MapleRoyals.exe into your C:\Nexon\Maplestory folder, overwriting the old MapleRoyals.exe
     
  14. Hatsune
    Offline

    Hatsune Member

    Joined:
    Jan 26, 2014
    Messages:
    6
    Likes Received:
    0
    IGN:
    Hatsune
    first pic is from direct link when I try to open
    and the second one is from the mirror link

    Both seem like the links doesn't support on MAC..
     
  15. John
    Offline

    John Donator

    Joined:
    Aug 5, 2013
    Messages:
    15,134
    Likes Received:
    8,187
    Gender:
    Male
    You need to right click on the MapleRoyals app that you already have, select Show Package Contents, then select drive_c, then select Nexon, then select MapleStory, and then drag that MapleRoyals.exe file into that folder, overwriting/replacing the old one. Then you can launch MapleRoyals.
     
  16. Hatsune
    Offline

    Hatsune Member

    Joined:
    Jan 26, 2014
    Messages:
    6
    Likes Received:
    0
    IGN:
    Hatsune
    I've follow throughout all the steps until i see two files of MapleRoyals.exe in the same folder, so i deleted both. Then tried downloading from both links and still the same message appeared on the screen just like the two screenshots shown above.

    The problem is that I wasn't able to download the new client.
    Should i delete everything and reinstall again?
     
  17. Hatsune
    Offline

    Hatsune Member

    Joined:
    Jan 26, 2014
    Messages:
    6
    Likes Received:
    0
    IGN:
    Hatsune
    Here's a screenshot of the MapleRoyals client folder
     
  18. Moose
    Offline

    Moose Donator

    Joined:
    Jan 22, 2014
    Messages:
    615
    Likes Received:
    789
    Location:
    New Jersey | Minnesota
    Country Flag:
    IGN:
    Soleil
    Level:
    157
    Guild:
    Legends
    I've downloaded the client and files to my USB key. It loads on my windows 8 laptop (64 bit) but refuses to run on my windows 7 laptop (also a 64 bit). It tells me that it cannot find the file path, and may not have the appropriate permissions to play. My windows 7 laptop has admin rights and still will not run when "run as admin" is selected... Any help would be appreciated, it's not high-importance.
     
  19. Sanghee
    Offline

    Sanghee Member

    Joined:
    Jan 26, 2014
    Messages:
    5
    Likes Received:
    0
    IGN:
    Sanghee
    Level:
    29
    Every day I have played this game I have to redownload the client from this page and put it back in the MapleRoyals folder in order to play. Every time I restart my computer it gets deleted for some reason. I actually have my anti-virus disabled. Does this happen to other people or just me or does anyone know why it might be happening?
     
  20. Nana
    Offline

    Nana Active Member

    Joined:
    Jan 26, 2014
    Messages:
    26
    Likes Received:
    0
    IGN:
    Crystai
    Guild:
    Daynight
    Sanghee, try putting the folder "mapleroyals" in the list of folders/files that your anti-virus does not scan. Even though my anti-virus was disabled, it would still get deleted too and when I did that and enabled my anti-virus, it worked.
     
Thread Status:
Not open for further replies.

Share This Page