Update New Source Update #4 10/01/17

Discussion in 'Announcements' started by Matt, Jan 10, 2017.

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  1. knipe890
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    knipe890 Member

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    Am i the only one that the game stucks to him and i need to shut it down through task manager every time i go to another map?
     
  2. Muff
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    Muff Donator

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    NX is not in and of itself, profitable. It is not meant to make money off of. Now, you're saying that if donor pets did not expire, that would be pay2win? I don't see that at all, because all I'm getting is a pet I don't have to worry about reviving every 3 months. And if 10 million mesos per 3 months is actually the issue, now that's just splitting hairs. Anyone with any character at most any level can make 10 million mesos per day just by grinding and selling equips.
    There was no forewarning about donor pets expiring when I spent money and used Royal Points to purchase those 10 year pets. So, in a sense, I feel as if I'm getting ripped off for what I 'paid' for.
     
  3. mesmerise
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    To add to your points, I've always felt donor pets were disadvantaged. For example, and unless I am mistaken, my crystal rudolph is unable to equip pet equips to be scrolled for speed/jump and is unable to learn a lot of the normal commands normal pets have. -> these were also things I was unaware of when making the purchase, although there are threads concerning it.

    Although it may be considerable effort and possibly not make sense commercially at first, refunding pets would satisfy your loyal, contributing customer base. If I had to guess, repeat purchases from donators probably make up most of the donations.
     
    Last edited: Jan 11, 2017
  4. zSmoke
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    zSmoke Donator

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    Yo, you don't even spend RP to keep the pet up.. The RP is a one-time purchase. And if you can't manage to spare chicken change value of your nx every now and then to keep your pet alive the way you would do a normal pet (because it's mandatory anyway) then the issue is not the RP it's something else entirely.
     
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  5. Dimitri
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    Dimitri Saint of Horses

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    I feel like you're focusing too much on the negatives here, and not seeing any of the positive changes for RP pets.
    Positive changes you say? Well yes, thanks for asking !
    Anyone who has been on the Mapleroyals Open Beta before, so about 0.5% of the Mapleroyals community, would've known that in the new source Donor pets can finally equip pet equips.
    Not just general pet equipment, no no, the Donor pets get their pet specific equips so for example the Bandit will get Bandit Goggles and Starwing will get Starwing's Star Trail.

    With that said, though you have to pay like 2 or 3k NX every 90 days to keep the pet alive for another 90 days, the pet will also be able to have scrollable pet equips available.
    Personally I think the positive change outweighs the negative change by a huge margin, but that's just how I see things.
     
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  6. godofafro
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    godofafro Well-Known Member

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    in short.

    Before new source
    RP Pets vs Common CS Pets
    • RP pets are unique, and have unique equips available for them
    • Both pets do not expire

    After new source
    RP Pets vs Common CS Pets
    • RP pets are unique, and have unique equips available for them
    • Both types expire now; both types needing to use "Water of life" for revival

    Now that the facts are laid out, people can question themselves sincerely: Why do i buy a RP pet in a first place?

    Passerby A: "I buy them because they do not expire!! Now refund me my money!!"

    [​IMG]
     
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  7. Martin
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    Martin Donator

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    Doesnt matter if its just by a tiny bit, its the fact that if rp pets were better, it would mean paying real money gives an in game advantage, even if its just a really small one.
     
  8. pizzanl
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    'Even if its just a really small one' Well since we donators dont have to pay the approximate 5k nx to guy a pet, and instead just purchase the pet with paypal, arnt we already getting an advantage of the cost of the pet in terms of nx? I find your point here invalid.
     
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  9. Martin
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    Martin Donator

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    You're righ, it is an advantage. It doesnt make the other point invalid though. Doesnt matter how much pay2win something is, if its pay2win its pay2win. Dont know what staff thinks of this, or if they even care. Up to them if they ever decide to change it to counter the 5k advantage to donors.
     
  10. Milk The Cow
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    Milk The Cow Donator

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    Like all other RP items offered in the cash shop, RP pets should be cosmetic and not provide additional features. I don't see the logic in how some people can fork out real cash for RP but be bothered by the tiny amount of NX you have to pay once every three months to keep your pet alive. Four times a year is really not that many. The server needs more NX sink anyway so see this as an improvement.

    To the donators who are truly stingy with their NX, PM me in game and I will buy you Water of Life for free to revive your dead pets. Problem solved.

    [​IMG]
     
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  11. mesmerise
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    Arguing on this forum is so difficult, considering nobody wishes to be conciliatory and see things from others' pov.

    My last post, as I do not deem this issue important enough to start a huge back-and-forth. It is a small issue and as others have reiterated many times, it is not about the NX but rather customer satisfaction. Please stop posting about the NX requirements, we understand it is not much and that was never the debate (at least for me).

    The issue on hand is we entered into a contract for an item which has changed in nature. Now you could argue that a pet changing from temporary to permanent is not crucial at all, and I could see where you're coming from. However, at least under Australian consumer law, the product must be accurately described and fit for purpose (either expressly or by implication). In my example, is it reasonable to assume a crystal rudolph can wear a rudolph nose or santa hat? I would think so, although if I had done research in the mapleroyals forums, I would have realised it's a bug. Is this my fault for not properly researching the product before purchasing? - No, I believe there should have been accurate product disclosure as I was not the only one dissatisfied with this detail.

    This brings me to my previous point about donor pets being unfit for several purposes. namely; being unable to wear pet equips, learn pet commands and, ultimately, donor pets now having limited life. Obviously, if what Dimitri says is true about pet equips being available about new source, then great. But the issue here stems from the original listing of the product and is exacerbated by the New Source changes which alter the product more extensively.

    Anyway, if MapleRoyals deems donations to be gifts of charity rather than a transaction, then I have no valid point. It would be up to their generosity to refund the pets. But as I also previously stated, some donators clearly aren't too happy about the changes and for the sake of customer satisfaction/loyalty, a refund would be beneficial.

    Anyway, I'll end by saying I do not expect a refund as I understand the huge amount of work to refund everyone their donor pets and the amount of commercial loss. Plus we got to enjoy pretty donor pets that served basic functionality for a long period of time. However, dismissing our concerns and saying we have no valid point is just confusing to me.
     
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  12. zSmoke
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    The complaint about RP pets is stupid imo. This is coming from a donor.

    The RP pet still functions the same as a normal pet.

    I'm confused. Regardless of choice... You have to spend NX to keep your pet alive. RP pet was perm? So was normal pet. Gotta pay NX to keep donor pet alive? Same for regular.

    What?
     
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  13. Lynna
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    Lynna Well-Known Member

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    if this game pay2win its would be like the latest GMS or Maplesea
     
  14. mesmerise
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    You make a good point, both NX points and RP pets were both permanent, and are both now temporary. There are a lot of similarities/even playing field.

    The difference here is that we would have spent our RP on something else, knowing the product would be changed. Also, unlike NX, RP is accrued using real currency, which could place it under the remit of consumer law.

    I have already said the RP pet lacks some functionality that normal pets enjoy which were not properly disclosed. However, Dimitri has said that pet equips will be introduced in the new source. That's great but doesnt change the fact that the item was not properly disclosed at initation.

    Mentioning paying NX again when that is not the issue - the issue is that we paid for something which fundamentally changed in nature and had inadquate product disclosure.

    It is a small matter as I have said, but please refrain from invalidating our concerns as stupid - I don't see why it is stupid.
     
  15. Milk The Cow
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    Milk The Cow Donator

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    Except the transaction you made is a donation. You are simply receiving an item maybe as a token of appreciation for your real money. This is a private server afterall and not a country. I get that you're arguing the change in the attribute of the item you only paid for after knowing full well how it will behave. You don't expect its behaviour to be altered after the fact, especially not without any notice beforehand. However, all the decisions are made at the server owner's discretion. I highly doubt this will be reversed and you should expect no refunds moving on.

    In the case of RP pets though, I think most people would agree that their appeal is purely cosmetic and they offer nothing more than a normal NX pet. At least right now that fact remains true. Also in Royals' defence, it was never explicitly stated on the item label that it would not expire in 90 days. I don't think this change will bring any perceptible influence to your game.
     
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  16. Abyss
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    Abyss Member

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    Does anyone know when character creation will be implemented again?
     
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  17. tazan
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    tazan Well-Known Member

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    pls keep master bug list updated tooooooo
    also will rp for hairstyles be refunded at the end once all gameplay bugs are fixed?
     
  18. Bacon
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    No one is sure on any dates yet. As soon as they know itll be posted above the shoutbox.
     
  19. Matt
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    Matt Administrator

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    The server is currently offline while we look into further issues regarding server freezing.
     
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  20. RelievedSin
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    Since a lot of people seem to be complaining about pets and the expiration, I feel like I should throw in my input, since I own a donor pet as well. First of all, I paid real money for the pet I chose because I really enjoyed the cosmetic appeal. For a while, my pet didn't have the same functionality or pet commands as regular pets, but at least for mine, that was soon fixed (I have a pet Kino). As for pet equips, I looked around and saw what accessories were available to my pet before deciding on my purchase. After an update or two, my pet had the same commands as other pets do. The fact that now as donors, the rest of donor pets are getting access to their own specialized equipment is awesome! Even if we paid real money for the ability to choose a cosmetic feature, the new fact that they require the Water of Life too is totally fair. Pets are strictly cosmetic. All you paid for was an exclusive skin. Both RP pets and NX pets function the same. Now if we had to pay additional costs aside free in game currency for our pets to be revived, then that would pose an issue. As it stands, the fact that NX and RP pets both expire is fine by me. Since everyone is subject to the same requirements, it is most definitely fair.
     
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