Not able to login in...

Discussion in 'Closed' started by KiNG_Maple, Apr 22, 2020.

  1. KiNG_Maple
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    KiNG_Maple Member

    Good morning/afternoon/evening. Unfortunately, I am not able to login in to my account with the password I use because it says "incorrect password." I can still purchase Royal Points with my account and my usual password, but still can't play with my account. I tried changing my password with the new Manage Account Panel and tried to put in my email but it's not going through. Maybe I have put in the wrong email...is there a possibility that I can the password and the email so I can manage my account and start grinding again on my Dragon Knight?
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

    If your password is longer than 12, try login with first 12 characters

    In the situation where you perhaps used wrong email/forgotten, refer to this link
    https://royals.ms/forum/threads/lost-access-to-email.154999/
     
  3. KiNG_Maple
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    KiNG_Maple Member

    Thanks! I'll try it out.
     

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