Removing holiday's costumes from donater's shop.

Discussion in 'Accepted' started by Gags, Aug 24, 2014.

  1. Gags
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    Gags Donator

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    This thread is 9 months old already, you had plenty of time... I apologize for what I'm going to say, I don't mean to be rude, but someone has to say it: Don't introduce yourself as a fairplay server when you have things like this. And yeah, I am talking about the Christmas event.

    The hard way: Grind for hours \ pay a lot of mesos and get Christmas items (thats at least how I got mine).
    The easy way: Pay real-life money and you'll get Christmas items in a matter of seconds.

    Do I need to explain how outrages it is that both ways were available during the Christmas event? This is exactly what Nexon is doing, do the same and you're not different. Yeah, I do understand you had a lot on your mind but it's not like I didn't remind you this issue. It's not like I didn't offer suggestions. It's not like you didn't had time... And I'm saying it as a donor user, a person who already donated, who is still willing to donate - I just think it's really unfair for people who aren't. And yeah 2 GM's and 2 past GM's agreed with me, what more do you need? I hope this new source will arrive soon :'\
     
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  2. Dimitri
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    Dimitri Saint of Horses

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    Even if it's 9 months old, I'm pretty sure at the end of november right before the christmas patch they've discussed in this exact same thread how they had problems working around what GI had coded.. I don't seem to understand why you think they're keeping it there on purpose, that's just unfair towards the staff .. especially since they are just normal people like us voluntarily working on improving the server for people who want to play the game, like us.

    On top of that:
    Even after GI tried to explain the staff how to work around what he had coded for the CS, during that same period of time the physical server was dying and that gave them plenty of stress and work to fix that. Even though a few patches went live on this server after that, you can't assume that because that happened they had plenty of time to work on this cs problem. In fact, the developers have mentioned plenty of times now.. But I guess you've missed that completely, that they have been working on the new source for a few months now and that that one will be available soon. That new source would allow the staff to deal with all the problems they had including this very one, since it will be their own code and it has been set up from the beginning. They also said at the same time that they won't do much for the old source server (the one that we currently play on) except for trying to stabilize it until the new source is ready.

    If after knowing all of that, what is going on for the staff, how hard they work to improve the server for you.. You're still going to complain about how these few items are not going to be removed from the cashshop this very day.. You should ask yourself whether what you're doing is the right thing to do.

    Also: Comparing Royals to Nexon is a very disrespectful thing to do, which is why I don't really believe you when you say "I don't mean to be rude" because it is intended rude. You can't compare a server where the staff listens to every single thing their playerbase has to say, where they try to adjust everything just for the players.. to Nexon, where you don't get a refund even if the item you bought didn't work because Nexon screwed up (This really happens: example the sheep pets that were launched this very month on ems where the description said they would stack and give more att, and when you bought them.. oops description was wrong, cant stack but thx for buying 3 of em. (Those people can complain))

    But don't get me wrong, I understand that this whole thing bothers you.. that it really feels unfair to you and that ofc this should be removed from the cs, but lashing towards the staff is really not going to help speeding it up. Especially if you know how much they already do for you in the first place, it's a bit mean and uncalled for. Like I said earlier, they are just people.. like us.. they don't get paid or anything for this.. unlike nexon
     
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  3. Gags
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    Gags Donator

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    Kat's comment (#35).

    Like I said, I never meant to be rude. But someone had to say it. I'd say they are doing it voluntarily until a few months ago when they changed "Donate" to "Get royalpoints" I'm not sure if it doesn't look like it but it makes such a difference. And it makes me confused. Can anyone tell me whats up with that? Speaking about GI, here's a quote from him:
    This is what made me feel like they're a little bit slacking \ ignoring this issue. I wouldn't say I was impatient considering that this thread is 9 months, but I would say it made me think: "If it's not supposed to be hard, why haven't they removed it yet?"

    I was inactive for over a year now (with little breaks) and I remember that I didn't play a lot when I opened this thread. I had no idea about the new source until Sila said something about it. What will happened to all of the characters though?

    The only thing that really grand my gears was that they were still on the cs during the event, and they just recycled last years event, knowing that it will bother some players, knowing they have the exact same items on the cs which people were able to buy it with real-life money, knowing that Kat has suggested other items.

    To be fair, I don't think I lashed towards them until the last post. Rest of the posts were bumps to see where we're standing at. And I'm sorry but they've the same thing that Nexon would do; hard way & easy way that involves real-life money even though it was unintended. Don't you think it gives "premium" users a huge advantage? doesn't matter if it's just an NX items or item with stats. There are advantages over here. And we're not talking about p2w server. This server presents itself as a fairplay server, and it is when features like that are no included. It was never meant to be mean, just a logical comparison. I'm doing everything in my power in order to express myself in a way that won't hurt them or MR's image and that would display what I'm trying to represent at best. And I apologize if I'm not doing a very good job at it. And I apologize if it hurt any of the staff, but I can't help but thinking that it's pretty much the same.
     
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  4. SnowyKitten
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    SnowyKitten Well-Known Member

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    You care way too much about nothing. None of the time we waste on Maple amounts to anything anyways.
     
  5. ImCanadian
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    How exactly is having event nx in the donor shop giving 'premium' users a huge advantage? It's not like they can go donate, purchase the event nx, then sell that event nx. The GMs said they will take it out when they can. Their first priority right now is server stability and the new source. Idk if you have noticed this, but the server has had lag/dc issues for a while now. Also they have noted that, Gi made coding the cs somewhat difficult. These nx items being in the cash shop isnt really affecting you negatively, so I really dont understand why you are getting so upset over this.
     
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  6. Gags
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    Gags Donator

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    That's why.
     
  7. ImCanadian
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    It's nx its not like it is an actual in game advantage. They said they will fix it, no need to start basically insulting the server because you havent gotten what you want yet.
     
  8. Stan
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    @ImCanadian I do agree with your points, but the staff or at least @John did agree with diana's feedback, which she feels like directly affects hers and possibly others, and 9 months surely is far more than a reasonable amount of time to expect some sort of action or update about the issue at hand?
     
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  9. Gags
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    Gags Donator

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    Did I insulted them? and yes, doesn't matter if it has op stats or not, it still involves real-life money when it shouldn't, and that's an issue.
     
  10. Michael
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    Michael Donator

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    Kat's point in perfect agreement with you; she said she was supportive of removing the event NX from the Donator shop, her only mistake was concerning the Lovely Christmas hat, so I don't really see why you're calling her out as being unwilling to remove them when in fact she said she was.

    I'm going to address the Donate VS Get RoyalPoints thing; it's not for any reason other than semantics, and potentially tax reasons. You can't label something as a received donation if it's not one; you get audited (at least to the best of my knowledge) so I'd imagine it's for a similar reason that Matt made that change. Furthermore, I have to state that just because the server makes money doesn't mean that any member of staff does; all of the money that comes in as income from the server goes towards paying server costs and purchasing server upgrades. If you've got solid evidence to the contrary, I'd love to see it.

    Gi says a lot of things that are not exactly true just to be passive aggressive and imply that our staff is incompetent, and that comment is no different.

    The change is just source code; all characters and database information regarding your characters should be fine. It's not a wipe, just a huge overhaul/patch.

    Kat made a lot of effort to find new items that were more equal to both females, males and unisex to put into the most recent event; you're acting like all she did was copypasta and throw some stuff together, when it's not. She worked very hard on the Christmas event and I won't stand for people ignoring that just to focus on one thing that they didn't like about it. She may have made mistakes, but she's just human and trying her best.

    I'm going to address the point about the Ice Chair here; we left that chair in 100% intentionally to make the Ice Throne an event item that you can receive every Christmas. It was in both events and it will almost certainly be in all Christmas events to come; it is our iconic, generic Christmas prize, just as the Santa clothes are. What we did this year was we attempted to add in newer prizes that -will- be year specific; the untradeable chairs from present gachapon, the Heater chairs from the Maplemas Spirit trade-in, etc. We're trying to find a way to keep a balance between re-introducing old favorites that people who missed out on will want a chance to get again (say you made a new character over the year and want the Ice Throne on it too) as well as new content for you to receive.

    We made a mistake. Nexon would have never said that, but I just did.
     
    Last edited: Apr 23, 2015
  11. Gags
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    Gags Donator

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    She never replied to me after I told her that she's wrong about the Christmas hat, what do expect me to think? And no, I'm not calling her out on this, but Demi asked a question and I simply answered it. And also, the time it took was a factor aswell.

    The last sentence was unnecessary. It was just a question regards changes that were occurring here during my inactivity, was more curious rather than suggesting anything.


    I am not related to anything that Gi & the staff have between them so I'm not paying attention. For you it can be obvious, for me it wasn't.

    Thank you, thats really helpful.

    I have been called ungrateful by one of the past GMs 2-1.5 years ago and I'm trying to show how much I've grown up since then but then I then you came up with this and it just gave me a bad flashback. I don't understand, when there's an issue like this I won't start mentioning the good things that came with the update because it seems irrelevant to me but then I get called out for not doing it? I have nothing against Kat. The complete opposite actually, I think she's a kind and smart person and now I know how hard she works for things she feels passionate about. She has suggested a middle ground a few posts ago;
    And that's, for me at least, is a perfect temporary solution. Like the first step would be to avoid having it in "Nexon's ways", and maybe a step later would be to actually remove it. Take in consideration that this thread was created 4 months before Christmas though.

    To be honest I don't really care for having the same events every year anymore (even though someone mentioned that he does, but thats something he'll have to figure out with you), I don't think thats the issue here. I care more for having events items in the donor shop, and especially having them during the events, when it's harder for non-premium users to obtain them.

    To be honest I thought I will be too tired to reply to this comment at this very moment but I knew that if I won't it will probably keep my mind pretty busy, so I apologize for any bad grammar, I can't be arsed to fix it right now. And even though I feel like you've attacked me a little I do appreciate the effort you put to write this down so I thank you. I don't know how frequently Kat watches this thread so if she doesn't tell her that I didn't intended this.
     
  12. Michael
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    Michael Donator

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    You're right, it was unnecessary, and I'll apologize for it. People have made allegations in past that were baseless, so I wanted to make sure that that wasn't the case here.


    I wasn't trying to say that it should have been obvious to, just that it's why he said it. Anyone who has been watching the forums while he was around would know what I'm saying is true, but you've been on and off, so I was only trying to give a reason why Gi's word isn't always the most trustworthy.

    I did my best not to single you out and call you ungrateful personally in my response, but I can see how you may have interpreted it that way anyway, so I'll apologize again for the effects of my words. To clarify the point that I was trying to get across; I think that Kat and the rest of staff put a lot of effort into the Christmas event (I won't take credit for any of it, as I wasn't staff at the time) and that I'd prefer it to have the event not used as an argument of Staff laziness, because I think that couldn't be further from the truth. Every time I hear someone say that the event was "recycled" it bothers me, because they didn't copypaste the event from 2013, they put a lot of effort into changing content and making it better. I wasn't trying to say that you were ungrateful, just that they put more work into the event than people might think when they call it "recycled."

    My goal was to clear up any misunderstandings that were present in this thread, so I'm glad that we both gained from the discussion. I'll leave a final apology that attacking you wasn't my intent; I just often get told that I come across as rude or aggressive in my text responses when I try to articulate things, and it's something I'm working on personally.
     
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  13. Stan
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    This could have potentially exploded into a bloodthirsty argument, and I'm so happy that people involved where able to resolve it maturely and empathy was used. It restores so much of my faith in the current generation <3
     
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  14. Katsuruka
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    Katsuruka Donator

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    @Gags - could you make a list of items that you feel should be removed from the donor shop, please? We've got a list of items that should be added to the donor shop, so we can put the two lists together in the staff section.
     
  15. Gags
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    Gags Donator

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    Of course!

    Here's what I personally think should be removed -
    [​IMG][​IMG][​IMG][​IMG][​IMG][​IMG][​IMG]

    This is what stood out for me, I'm sorry if it's too obvious :(
     
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  16. ImCanadian
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    Are any of those even event nx? The santa costume looks like it could have been from the latest event, but the others don't. I'm not sure if these were included in the first christmas event though.
     
  17. Gags
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    Gags Donator

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    I'm not sure about the shiny ones and the santa weapon, but the rest were in the event. And even though they weren't they're still event items, and they just don't belong in there.
     
  18. ImCanadian
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    I think the only ones that should be removed are the ones that have been obtainable through in game events, idk why the others should be removed.
     
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