Royal Points Help

Discussion in 'Report Bug' started by Libbylou124, Apr 25, 2026.

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  1. Libbylou124
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    Libbylou124 Member

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    I wanna use Royal Points and have a vanilla card which is activated. But it says my card is declined I wonder why. It was just activated today.
     
    Last edited: Apr 25, 2026
    Libbylou124, Apr 25, 2026
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What was the exact error message?
     
    Dave Deviluke, Apr 25, 2026
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  3. Libbylou124
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    "Your card was declined. Please try a different card."
     
    Libbylou124, Apr 25, 2026
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Never use a vanilla card before, do you have a debit/credit card to use instead?

    upload_2026-4-26_12-10-52.png
     
    Dave Deviluke, Apr 26, 2026
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  5. Libbylou124
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    Thank you but it doesn't give that option to register billing address It is registered online. I'm guessing this card is no good :( ah oh well
     
    Libbylou124, Apr 26, 2026
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