Update check failed: WinHttpSendRequest failed

Discussion in 'Report Bug' started by completes, Nov 23, 2023.

  1. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    The error you are facing is not related to this thread

    Please provide the details of issue at here instead
    https://royals.ms/forum/threads/win...aunch-the-game-update-88.226011/#post-1376178

    This thread is strictly meant for "update check failed", not "MapleRoyals has stopped working"
     
  2. Alex69
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    hi ! i tried the nov 23 files , i could give it another try just in case and ill come back to let u know if there was a difference
     
  3. Donn1e
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    I tried to read through this thread and unless I missed it somehow, the solution isnt mentioned here.
    Just enable file extensions, then rename mr.dll to mr.exe and run the exe.
    For the 2 people that I know who had this problem it solved it immediately.

    Edit: not allowed for now
     
    Last edited: Nov 24, 2023
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You gonna get others banned
    1. Improper Files - The act of operating MapleRoyals using altered, damaged, outdated, or edited files, or otherwise any game files that were not provided by MapleRoyals Staff, including, but not limited to, any changes to the User Interface or language of the game text, and use of outdated MapleRoyals files more than 14 days separated from the time of the files becoming outdated.
     
  5. Donn1e
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    Donn1e Donator

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    But mr.dll is the actual execution file and mapleroyals.exe is just the updater.
    This does no harm, but lets people with this issue or people with windows 7 play the game, where otherwise they could'nt o_O
    Why would a harmless thing like this get people banned?

    Clarification: I didn't do this myself, its just a solution my friend saw and suggested to try and see if it lets those people can open the game.

    If it's confirmed not to be allowed, i will tell those people to revert it, but it will also mean they won't be able to play for how long it takes you to fix this.

    Could you clarify if this can be used as a temporary solution? @Matt
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I have already confirmed with the Devs about this "solution" and issued warnings accordingly
    https://royals.ms/forum/threads/cant-run-mapleroyals-with-vpn-paid.225964/#post-1375800
    https://royals.ms/forum/threads/plz...anging-the-game-launcher.225986/#post-1375801

    Even if it does no harm, it is still editing of game files without confirmation or approval by the Staff, it is extremely dangerous if players are straight up editing game files without consulting with a Staff first

    Also, this thread's issue is about the update check failed, which is addressed by the latest upload (23 Nov files)

    For players that are facing issues on Windows 7, I have notified the Devs via this thread
    https://royals.ms/forum/threads/win...e-unable-to-launch-the-game-update-88.226011/
     
  7. Donn1e
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    Alright, understood.
    I hope matt will respond to this message clarifying if he allows it as a temporary solution.
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    He doesn't allow it, I checked with him personally yesterday

    Please do not attempt any further edits unless Staff approves such a method
     
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  9. afrothekobol
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    I have no idea, I downloaded and installed the 23rd just to be sure and same error.
     
  10. Dave Deviluke
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    Able to check if your anti-virus's firewall is blocking any access?
     
  11. Lovelife
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    I guess mine does that too! Can you tell me how to shut it down?
     
  12. Amaranthen
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    Found a workaround, at least on my Win 10, Bitdefender.

    1. TURN OFF Anti-virus when installing the 11.23.2023 Mapleroyals client installer. Otherwise, your antivirus might block something (as it did mine).

    2. Turn off antivirus when first launching the game. Exit.

    3. Add Mapleroyals.exe and mr.dll in Bitdefender to "Exceptions" and enable all 3 exceptions - Antivirus, Online Threat Protection, and Advanced Threat Defence.

    It's not a permanent solution in the long run, but it'll allow you to launch MapleRoyals.exe in your installation folder for now.

    I hope the devs can fix this.
     
  13. Oxm
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    Oxm Active Member

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    Can someone help me .22th Update my royals shows that "check failed: WinHttpSendRequest failed". 23th Update my royals no respond totally:X
     
  14. Alex69
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    ok so i retried it again just to make sure and still the same outcome ;( but this time i dont get any message error it just simply " runs" the game on the tasks window for a few seconds but nothing happens and then the process just dissapears after a few seconds later F4F4F4F
     
  15. MaiAh
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    MaiAh Well-Known Member

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    with the last client setup-update the [Update check failed: WinHttpSendRequest failed] turned to -> ["MapleRoyals has stopped working] or no error at all just closes

    can we just get the old client and update with the events like all the years before?then let us test the changes on 2nd/private server or something instead of straight to live-main?
    why so much push on this changes (especially while there are rumors of missing dev's from the team)and on top of that get a pile of new bugs to be fixed instead of working on new events and so =(

    the wait and trouble to go thro so much changes each time is just so frustrating and no worthy
    so again please give us the old client (the last most stable-working client)
     
  16. afrothekobol
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    i looked though both my anti-viris (avast) and windows firewalls and i can't find anything saying MapleRoyals is being blocked, i also already went ahead and made MapleRoyals an exception for it. Still "unable to find update info"
     
  17. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    This isn't something Devs can fix as Royals files will get flagged by the anti-virus for not having the official signature by Nexon

    You would have to exclude the folder
    https://royals.ms/forum/threads/making-mapleroyals-an-exception-in-windows-defender.103839/
     
  18. Dave Deviluke
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    Are you guys on Windows 7 or 10?
     
  19. Dave Deviluke
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    Please avoid mixing up the issues

    The "Update check failed" error is caused by firewall blocking access, Devs have released new files (23 Nov) to address this issue

    While the error of "MapleRoyals has stopped working" are happening to Windows 7 users, please update in this thread if you are using Windows 7
    https://royals.ms/forum/threads/win...e-unable-to-launch-the-game-update-88.226011/

    The new client was added by the Devs to address issues that were not fixable by the previous client, by reverting to the previous client - issues from previous patch would return too, this will not be a proper solution
     
  20. Dave Deviluke
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    Have you checked your router firewall as per the main post?
     

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