General General Feedback and Longevity of the Server

Discussion in 'Accepted' started by Johnny, Apr 29, 2021.

  1. Evan
    Offline

    Evan Donator

    Joined:
    May 29, 2015
    Messages:
    2,361
    Likes Received:
    7,147
    Gender:
    Male
    Guild:
    Resignation
    Not my battle anymore, im finding it hard to have the energy for it anymore. If you want details you can PM back on discord, but im not going to do this on the forum, didnt really want to make the post I did, but well, frustration is one hell of a drug and seeing the staples of the community leave is depressing as ever living shit.
     
  2. FireHeart
    Offline

    FireHeart Donator

    Joined:
    Aug 6, 2016
    Messages:
    635
    Likes Received:
    1,120
    Gender:
    Male
    Country Flag:
    I hope the staff is looking very closely at a certain new private server on Gtop 100. They have a lot newer features than Royals and could one day challenge Royals, but I'd argue Royals has more experienced owner/management and an incumbent advantage.

    I think Royals should study the new server closely and adapt by improving something in the features department. This could come in the form of a new class like Aran, more end game content, and/or Pink Bean and Timeless weapons. However, autoban should be a priority too. Imo Royals should train some of it's most loyal/technically competent GMs to be developers because having only one probably has some drawbacks.
     
    Ceifador, Jinium, BertEast and 12 others like this.
  3. Donn1e
    Offline

    Donn1e Donator

    Joined:
    Jan 12, 2020
    Messages:
    1,309
    Likes Received:
    5,900
    Gender:
    Female
    Speaking of, I find it unacceptable that reports are getting leaked left and right to the point of reported players ban evading just to insult the reporters.
    Me (and many other players who regularly report) are forced to report to Tim in private.
     
    icedem0n, Aradia Megido, Kai and 3 others like this.
  4. Chris4Real
    Offline

    Chris4Real Well-Known Member

    Joined:
    Jan 5, 2020
    Messages:
    47
    Likes Received:
    72
    Gender:
    Male
    Location:
    2102 Top Floor of Roppongi Mall
    Country Flag:
    IGN:
    Chris4ReaL
    Level:
    190
    Guild:
    Crew
    Appreciate the hard work you've provided to this server. :D So when's Pink Bean going to be released? :)
     
    Skoyi, ItzLeo, MoriForest and 5 others like this.
  5. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,254
    Likes Received:
    11,284
    I have awoken from my slumber, and am very surprised to see that this thread is still going strong after a few months. At this point, not sure if it's still worth fighting for anything, anymore. Recently I noticed a server popped up and clinched 3rd position within 2 weeks being released. What did they do so right over there? Maybe it's something for Royals to study.

    Anyway, I agree with you on the ban stuff. Bans shouldn't be revealed for any reasons, that has always been protocol (well I'm also not surprise if she is given extra entitlement). But for my case it's rather public and I'm fine with it. Also, hope you @Matt are actively monitoring a particular GM I reported to @Tim. This guy/girl is a little tricky, so it may take some time. :)

    Peace out.
     
    Alstero, Johnny, Nikky and 7 others like this.
  6. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    10,876
    Likes Received:
    10,539
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    Was this reported to Tim?

    Haven't heard anything about reports are being leaked

    Would strongly recommend you to inform Tim at least, if there are indeed issues of reports being leaked
     
    Kai and Aradia Megido like this.
  7. xDarkomantis
    Offline

    xDarkomantis Well-Known Member

    Joined:
    May 29, 2019
    Messages:
    769
    Likes Received:
    1,659
    Guild:
    Akatsuki
     
    Aradia Megido likes this.
  8. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    10,876
    Likes Received:
    10,539
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    The original post was saying that due to leaked reports, the player was forced to submit reports to Tim privately

    And my clarification is that was this informed to Tim about the reports being leaked, as the player was forced to submit the report(s) privately

    Hope this clear things up
     
  9. Joez
    Offline

    Joez Well-Known Member

    Joined:
    Jun 2, 2018
    Messages:
    612
    Likes Received:
    3,614
    Gender:
    Male
    Country Flag:
    IGN:
    Latias
    Level:
    200
    I would like to flag that whilst Matt appears to be deeply offended by your post I think this section is for the large part accurate. This server, its players and its economy have thrived on bannable activity over the years and I think there is very little done beyond acknowledging that vote abuse and RWT exist. Once you take away the friendship groups built over time there is little to no incentive beyond genuine enthusiasm for the game to actually contribute to meaningful, legitimate play.

    I note that a majority vote type system currently exists within the staff chat. I see this as problematic for the following reasons:

    1. Multiple pings to catch certain staff members' attentions is very suggestive of staff inactivity and chat spam. Neither are very professional, nor are they particularly efficient. This also begs to differ from the multiple occasions where staff have (in vain) tried to reassure the forum community that their members are active.

    2. It would not come as a surprise to me if only certain ideas go forward to voting, whereas other thoughts and opinions get talked down very quickly. It is natural for groups of this nature to manifest in dominant voices especially when the timezone distribution amongst staff is skewed.

    3. Again I think the voice of staff who have broader exposure to game experience should be valued more, as it is difficult to offer an educated opinion on issues for which people have limited exposure to. There is very little to offer beyond hearsay and guesswork.

    4. Multiple issues tend to be discussed simultaneously without dedicated agendas to outline their priorities.

    5. Minor issues tend to get very little attention unless particular staff members stumble across them.

    6. It would be very common for issues to be forgotten about and when this happens, no matter how little time was spent, this would be a waste of time.​

    Overall the system for implementing game changes confirms my suspicion that there is a real absence of work efficiency within Staff and very little team-based management involved.

    Instead, a lot of jobs currently rely on brute force - imagine guess and checking each and every permutation every single time because you didn't know the formula. It's time consuming, inefficient, and predicts burnout. For example:
    - manually stalking maps for hackers, handling hacker/botter reports
    - being a shoutbox/discord bot
    - redirecting private/public messages to different members of staff
    - scrolling through vote logs to identify minor and major vote abuse
    - individually checking nonexistent trade/drop logs, billion coin logs to identify possible and probable RWT​

    These are all things that ultimately make it really difficult to be an 'active' member of staff because the tasks are so mundane, repetitive and sometimes archaic in the current day and age. Unfortunately, the follow-on effect from this is that there are very little barriers to someone RWT/vote abusing then ban evading when they eventually get caught. There remains a certain population of new and old players who regularly participate in selling RWT. The intermittent smegas we get from ?Crowley, the QQ accounts that seem to have every WS weapon under the sun, the well known RWT websites that seem to sell endless volumes of CS/WS/APR are testament to this even if you choose to blame endgame Auf helmet scrollers for the persistently elevated CS/WS prices.

    Are there things that can be done to improve this server's future? Of course there are. Have they been suggested in the past? Of course they have. How many of these suggestions actually make it into staff chat then onto the painfully pseudo-democratic process? It's hard to know, but I can't help but think very little.

    What can you expect though? The staff of this game thrive on drama as much as the community does. They find opportunities to complain about the community both publicly and privately; they initiate flame wars with community and ex-staff members alike; they continue to make the conscious choice of defending their opinions based on the apparent lack of specific examples - and when these are supplied, it's now considered to be directly targeting of staff and thus 'negative criticism'.

    In the end, it's important to remember that staff were once (some may still be) players. No one can definitively say they would be able to do the job better, but like all things in life there is always room for improvement. The person complaining that there is never enough funding for elective, non-lifesaving healthcare could be the same person sitting on the other side wondering why the players in this community never stop complaining that we're just not good enough.

    There are two sides to a coin. There are many different perspectives to one story.
     
    Last edited: Jun 12, 2021
  10. ItzLeo
    Offline

    ItzLeo Well-Known Member

    Joined:
    Apr 13, 2021
    Messages:
    87
    Likes Received:
    36
    Gender:
    Male
    Country Flag:
    I begin a bucc with 0 gears,
    in two months i got lv 151 without leech or make other char, anyway i make it up to 14k hp, the problem is not hp wash or vote, the problem is people that don't like to farm..
     
  11. Zancks
    Online

    Zancks Game Balancer

    Joined:
    Feb 10, 2020
    Messages:
    1,804
    Likes Received:
    3,732
    Gender:
    Male
    Location:
    Roppongi Mall
    Country Flag:
    IGN:
    Zancks
    Level:
    200
    Guild:
    Olympia
    Do that with a ranged attacker plz
     
    icedem0n, Graces and Aradia Megido like this.
  12. Aradia Megido
    Offline

    Aradia Megido Well-Known Member

    Joined:
    Apr 21, 2021
    Messages:
    151
    Likes Received:
    85
    Gender:
    Male
    Location:
    Hell
    Country Flag:
    IGN:
    VeliZer0
    Level:
    169
    HP Washing is already a flawed mechanic in most V62-based servers. It adds nothing but more artifficial barriers for the average players that just want to enjoy the game content, which unfortunately requires washing, and in some cases requires an HB buddy to be able at least to tank one hit without dying.

    HP Washing is a 1-time process that the higher its your level, the less viable its to start washing. I started washing Late like at Lv90-100 and got nothing but a small bunch of MP to barely tank BF, Shao and Anego (on physical hit). Still can't do Toad without HB by the time I reach 175 and I have to invest a lot in APR just to remove all that dumped base INT. Once a player is high level enough, it's no longer viable to wash because it will yield a much worse MP gain so isn't worth even trying. The current workaround for this is the HP Quest which is intended for high level players when washing is no longer optimal.

    I would like to suggest anoher alternative method that complements the HP Quest, but instead of gathering random stuff to give it to a random-ass NPC, instead make it involve funds just like regular washing requires investment. Farming meso = time resource invested. Which means players either have to waste time in either one thing or another and get the same result.

    Wash is basically pay2winhp in the sense that any player with funds can wash. Of course this should account for the total investment you have to pay for leech and total amount of AP Resets used in the AP Reset calculator. Gathering funds is by no means an easy task so this means players has still to invest their time into something to achieve the same goal. I am just suggesting this because I'm more inclined towards farming and I could use my funds to directly buy whatever that would help me gain more HP, if there were another method that makes use of your saved funds.

    That way high level players who have never washed can have a second alternative choice to gain HP besides the HP Quest. It shouldn't be that hard to implement. And it would reward players who constantly keep farming to gather funds for whatever purposes.
     
    Last edited: Jun 13, 2021
    ItzLeo likes this.
  13. Zancks
    Online

    Zancks Game Balancer

    Joined:
    Feb 10, 2020
    Messages:
    1,804
    Likes Received:
    3,732
    Gender:
    Male
    Location:
    Roppongi Mall
    Country Flag:
    IGN:
    Zancks
    Level:
    200
    Guild:
    Olympia
    What do you think about a task/Quest that will provide additional MP on lvl 175+? The task/quest itself shouldn’t not be too grindy as the investment needed to wash out that MP to HP later with APR will still be big
    Maybe something you can do on the go as you do your daily bossing/pqing anyways?
    Alternatively this could be used to make content released in the future relevant by implementing it there
     
  14. Aradia Megido
    Offline

    Aradia Megido Well-Known Member

    Joined:
    Apr 21, 2021
    Messages:
    151
    Likes Received:
    85
    Gender:
    Male
    Location:
    Hell
    Country Flag:
    IGN:
    VeliZer0
    Level:
    169
    Yes, a quest to gain extra washable MP could be something we could start with, but shouldn't be too grindy like the HP quest because the player still has to gather funds to be able to convert that extra washable MP into HP.
    If I think of it, would be something like:

    HP Quest: You get +HP for collecting random ETC stuff. Easy, but grindy and could take some time. And also it's free.
    MP Quest: You get +MP for doing even easier stuff in even less time. But the player still needs to have enough funds to be able to afford the AP Resets and then convert that ExtraMP into HP. It's not free and if you're unfunded or low on funds you don't want to do this one.
     
  15. itu
    Offline

    itu Well-Known Member

    Joined:
    Feb 12, 2015
    Messages:
    178
    Likes Received:
    210
    Gender:
    Male
    Location:
    ice valley 2
    IGN:
    ItuHunter
    It seems clear from the last implemented HP quest and the discussion threads about it that anything implemented in this direction will be completely useless. Remaking the character to wash it properly will remain more efficient (by using funds from selling leech). Or just make a bucc/warr for cheap.
     
    ItzLeo likes this.
  16. Becca
    Offline

    Becca GM

    Joined:
    Jun 4, 2014
    Messages:
    4,835
    Likes Received:
    5,306
    Gender:
    Female
    Location:
    Canada, NS
    Country Flag:
    IGN:
    Becca
    Level:
    200
    Guild:
    Staff
    We are well aware about RWT and vote abuse existing, you would be surprised how many get banned and how little actually make a ban appeal for it.
    I think that is beyond disrespectful to everybody on Staff who volunteer their time to make sure hackers, and people who break the rules are being punished accordingly, and to insinuate and claim that no action at all is being made against either of those two things, when in fact there always has been. Even just looking at the recent ban appeals, a couple major ‘big names’ were recently caught rwt’ing. We are doing the best we (GMs and Interns) can to help decrease that number, but we can only do so much without an autoban.

    1. The ‘multiple pings’ issue has essentially disappeared since we’ve had those people leave Staff. We have had a couple of people who have not participated or done anything at all within Staff discussions for over 5 months, or even contributed at all to Staff duties during that time as well, and they are no longer a part of Staff due to stepping down. We have in the past had discussions run cold due to only 2 or 3 people voting and voicing their input and suggestions. It hasn’t been an issue since the new batch of Interns. Everybody is very eager to voice their opinions, concerns, and solutions, and willing to put in the time to test those ideas out, and to work on the aspects that need improving.

    2. Same point I made in number 1, ever since we have had the new Interns, nobody has ever gotten ‘talked down’ from their suggestions. We have had quite a healthy relationship when it comes to gameplay debates, and discussing and sharing our own ideas and it has overall been an extremely pleasant experience to have everyone feel comfortable enough to share their own thoughts and ideas.

    3. Everybody on Staff is valued equally, we are currently having healthy discussions progressing at the moment with everybody involved. It really is a game changer having people who are more ‘end-game’ (using that term broadly, as everyone’s opinion of end game is different) than others actually expressing their ideas, concerns, and suggestions instead of referring back to the comment I made about having to ping people multiple times to get them to provide their input, or completely ignore the discussion when their information is valuable to the end-game community.

    4. Priorities are outlined, however in the same vein I mentioned earlier being limited with certain aspects such as Dev work, so unfortunately we can only do so much.

    5. Minor issues can vary and it all depends on what you classify as minor. For example, back in April when Egg PQ was introduced, in the beginning there were only 10 maps that worked properly. However, that would’ve been impossible for us to catch because in order to get past those 10 working maps, we would’ve needed over 50+ accounts online to even catch that. In total I think there were around 200(?) maps and I believe the issue was due to the Map ID being copied over incorrectly during the importing process. Minor blip in the process in my opinion, but to some it could’ve been seen as a bit more moderate.

    6. To combat issues and discussions being forgotten in Staff chat, we have a massive GM section in the forum that is only available to members of Staff. In there we have megathreads relating to discussions at hand, so that way they do not get forgotten due to the nature of Staff chat moving too quickly, or having multiple ideas being thrown out at once, overshadowing other ones, etc.

    We unfortunately have a bottleneck issue when it comes to the amount of Devs and Admins we have, but overall the work efficiency for GMs and Interns has been marginally better than it ever was before. (Speaking as a Staff member since 2020. Though I suppose being here as a player for a long time (2014) is also helpful too, given I’ve seen quite a lot of Staff come and go, infamous ex/GMs, etc.) Unfortunately there are some things we cannot help out with that we would love to.
    For example, the autoban process. The only things we can do is help test everything out and try our best to iron out the details to take some pressure off, and suggest some ideas for what to catch.

    There have been discussions about introducing new ways for us to be more efficient, which we are all eagerly looking forward to as well as you guys are too! ~f2 Another thing to consider and to keep in mind is that everybody has their own strengths and weaknesses.

    The repetitiveness can be draining, and discouraging, and it's why it is important to have healthy outlets and to step away and take a small break. I’ve yet to see someone get punished over stepping away for a week or two and communicating that with the rest of us on Staff, however I have seen people disappear for 4-5+ months on end with no communication at all. I would say communication would be (one of the) keys in this scenario for a healthy balance to combat burnouts.

    We read and discuss feedbacks within Staff, and we do take into consideration certain proposals. With that being said, this is just my opinion on feedbacks and not the Staff’s as a whole. Please understand that I am in no way discouraging any type of discussion on feedbacks by saying this, but I just need to use this as an example for the time being.
    I wholly respect everyone’s opinions and feedback threads that they provide, so when I say ‘certain’ I don’t mean we outright reject whatever we strongly dislike, or “oh, I don’t like this player…. REJECT.” When I say certain, I mean that some feedbacks are not very constructive. Some of them are even made out of pure anger without any direction, or providing any solutions as well. Hence why we want to encourage and support healthy discussions about feedbacks in general, so we can also look towards ways of implementing them.

    With all of that being said, we really do look into feedbacks and we do discuss the ones that we (everyone included) think would be beneficial to the game, and to the Server as a whole.

    We understand that some players and ex-players write criticism because they care for the game, and its community, and personally I am very appreciative that we have people like you who care for this game as much as we do. However, some people will get caught up in their frustrations while doing so and end up writing something heavily negative and not as constructive as they might've initially planned, which is aimed towards a particular game change, or Staff member(s).

    I have seen several comments in the ‘Staff Changes’ feedback threads made with the sole purpose of targeting certain individuals on Staff. (IE: remove them from Staff, they don’t do anything, etc.)
    It does seem to be a common theme among some of the community to thrive off of any kind of drama being presented. You can see this with ban appeal drama, blacklist drama, and most currently Staff drama.

    Past behaviors with previous ex Staff members as well have happened in the past, keep in mind that you will always hear about the bad experiences rather than the good ones. (Notably 2016, and the removal of the FM button.) There’s a reason why Amazon pays people to write fake 5 Star reviews, and they’ve recently started to pay for people to write mixed reviews to capture their audiences as well.

    I very much agree with what you have written, “In the end, it's important to remember that staff were once (some may still be) players. No one can definitively say they would be able to do the job better, but like all things in life there is always room for improvement.” That is very well written, and I do wish others will start to see that even though we are Staff, we still are players too, and enjoy this game just as much as you guys do. I do believe everyone has room for improvement, both on Staff, and in the community.

    We can all improve, and work together.


    As you have said, and summed it up: “There are two sides to a coin. There are many different perspectives to one story.”
     
    ItzLeo, MaiAh, Kenny and 5 others like this.
  17. Enticing
    Offline

    Enticing Donator

    Joined:
    Jul 31, 2015
    Messages:
    1,026
    Likes Received:
    2,995
    IGN:
    Kaydril
    Level:
    148
    Guild:
    Tenacity
    I really hope things on staff have change positively within. If that is true I'm happy to hear it.

    However i can't help but feel a bit wary. Ive had the privilege to meet some great people in my time here, and some of them even ended being former staff members. I've had a chance to talk to many of them about all sorts of things. Some politics, some video games, and some life related things. Ultimately with a lot of them the conversation eventually makes its way to Royals. Some keep their reasons why they left private and I've always respected them for it. The others were more willing to talk, and our conversations often became sort of therapeutic for some of them.. The thing that's always concerned me is how most of them have in one fashion or another left for 3 main issues. Respect, communication and teamwork. Some others left for other or additional reasons that I won't share out of respect for those individuals but a good majority of them have collectively left due to the 3 above mentioned problems. Some of these people were even at one time the staunchest supporters of staff often defending any decisions made, any time the community nit picked something, Before they too succumbed. In many cases the staff who I spoke to in many cases wouldn't even know another former staff member and their stories would be eerily similar. Its always lead me to believe that the issues are systematic and have and will never change given how many different people have come and gone and the stories remained the same. But since I been away during a good portion of covid I lost touch with many people in the community and do not know as many of the staff these days where I think we could talk out of game as much as I have with others so i cant speak for them.

    If things on staff have truly changed as you claim where more feedback is given and received universally, where a more equal share of work is dispersed acrossed the staff instead of handled by a few eager do gooders who get burned out , where staff are respected and treated equal then I am truly excited and happy to hear it and look forward to seeing what a united staff can do long term.

    But if not, and this is just an attempt to try and paint a rosy picture for us the community so we may stop criticizing ,you may fool us in the short term, but you only fool yourselves long term by not actually addressing the long standing issues from within.

    I say this all as an empassioned member of the community. I just wanna see us thrive.

    Peace and love and all that stuff.
     
    Last edited: Jun 15, 2021
    Muff, DayHime, nut and 5 others like this.
  18. ItzLeo
    Offline

    ItzLeo Well-Known Member

    Joined:
    Apr 13, 2021
    Messages:
    87
    Likes Received:
    36
    Gender:
    Male
    Country Flag:
    more base int, more mesos spends on apr and int gear, more time to get level, more work..
     
  19. LichWiz
    Offline

    LichWiz Well-Known Member

    Joined:
    Jun 21, 2016
    Messages:
    2,037
    Likes Received:
    4,412
    IGN:
    IronShichika
    Level:
    200
    Guild:
    Ironman
    Did that with my ironman marksman, i played with her to lvl 130ish with base int until i washed it all out, and grinded my way to 4th job. now i have 9k hp on her. it was a long project, but it is definitely doable :X
     
    ItzLeo likes this.
  20. Zancks
    Online

    Zancks Game Balancer

    Joined:
    Feb 10, 2020
    Messages:
    1,804
    Likes Received:
    3,732
    Gender:
    Male
    Location:
    Roppongi Mall
    Country Flag:
    IGN:
    Zancks
    Level:
    200
    Guild:
    Olympia
    Was it a Route you seem to be well balanced for new players? Do you agree with @ItzLeo that the problem is not HP washing but ppl not willing to farm?

    Out of my curiosity, what do you all think should a reasonable HP Goal be to reach by 175 without adding massiv Base Int or doing the HP quest after it turns daily for months? Is 9500 what you are happy with?
    I don’t wanna kill the HP washing mechanic. It’s a good way to strengthen a character after all. I just dislike the timing new players need the funding to do so at and that this leads to dry early game and even more leechstory. I really really would like to see a way to gain extra MP at high levels.
     
    ItzLeo likes this.

Share This Page