Morning GMs and everyone, I have a small feedback for GMs. Firstly, thank you for being so active in catching hackers and those who do not follow rules of game. However, may i suggest that GMs can check for concrete evidence before banning, read from ban appeals that some players have been wrongfully banned (unbanned eventually). One of them is my friend. This not only disrupts their game but also shakens the community's confidence in the anti-hack system in place. I believe it is not an easy task but do keep striving to be better! Once again thank you for all your hard work GMs! Cheers
I think since there are so many different ways to hack the server (duping, mass killing, damage, vac, changing scrolls probability and more) it’s very hard to track each hack and create a system that detects every single kind of hack. You may not be aware of the large number of hackers that are out there: it’s pretty impossible to check every single one before banning. You can always unban someone who is wrongfully being accused, and honestly I rather someone being automatically banned and then unbanned by staff than having hundreds of hackers ruining the game while gms check every single report and hacker for concrete evidence (sometimes they do) as this would create much more work, resulting in slower handling in each hacker and eventually too many hackers would be running around the server. The ban appeals are those who think they can actually get away with it, u don’t see hundreds of other bans that go unnoticed because the hacker know he was caught. So even if we get like 1-2 wrong bans out of 20 and eventually unban, it’s worth it and more healthy for the server
true but they are humans after all. most of the accidental bans has been lifted quite fast and i appreciate what @Gert & @Tim are doing to keep the server safe and clean for the rest of us especially Gert, he's always on Forum, in game and forum. Bans hackers even though they weren't properly reported.
We've been having a few false bans lately due to improper documentation so it already looks bad on our end. By improper documentation, I mean someone's video got cut off too early and we didn't see any hacking properly, or a recording didn't work when it was supposed to, or sometimes the person recorded the wrong window and didn't catch anything at all, thinking that they did. Another one we've been seeing recently is legit players attacking vacced mobs so the map ownership goes to them, thus giving off the illusion that they were the ones vaccing. So please, if you see a vacced mob leave it alone and cc otherwise it'll look bad on your end, and you will most likely end up banned. If we don't have the right evidence we let them go, simple as that. But everyone sees it as "hurrdurr gms can't do anything right" I mean no shit, accidents happen. We can't be right 100% of the time. We are human and make mistakes, we aren't robots. Don't you think it would be a problem if we didn't unban those wrongfully banned? Rather than admit it publicly that we messed up? The fact alone that we are owning up to our mistakes should mean something to the public-- it means that we are not running around banning whoever we want to. It also means that we are diligent and double check everything, otherwise they would've just stayed banned if we never double checked evidence.
Then don't come after us if you get banned for "hacking" when we do patrol maps because all we see are a) vacced mobs, b) your name on the map and c) you killing the vacced mobs. Plus you'd be benefiting from a hacker, which also issues a ban as well You can also cc instead. If you need the map then kill them, however once again it falls under the wrong place wrong time scenario. If you get found, then those 3 things I pointed out above will make you look bad
Purely posting for the purpose of clarification (not just to stir the pot), but it seems what you mentioned here (underlined) seems to partially contradict what Matt said in his reply here. I've seen locations like Ant Tunnel & FoG where I CC to multiple channels (maybe 8-10 of them) which have mobs that have been vacced prior. I'm more asking this question in the unlikely case where most/all of the channels were to be affected by scarily efficient auto CC-ing vac hackers - will we get banned if we clear prior vacced mobs? If so, what should we do for a map reset? Thank you!
How does it contradict? He basically says the same thing I echoed. He doesn't want people actively ccing to find it, and he also said (not in a post but in Staff discussion) that players should be ccing instead, and they can only kill them if there are no other maps available (IE: they're all vacced)
Ok coolbeans! I think what I got from this is just CC away from maps with vacced mobs & pray no hacker’s mad enough to do so on all channels.
You should kill the mobs on a channel if there are no channels available, it's very unlikely that you will be caught up in a hacking ban for doing that. We usually monitor a hacker for at least a few seconds while gathering evidence, and if mobs don't get vacced back to where you are, we should obviously know that they were pre-vacced mobs and no action should be taken. We would only take action if a player changed channels purposely to find vacced mobs to kill / stalk a hacker's vacced mobs / or stand next to or party with a hacker to benefit from them.
just wondering, would recording urself in the map showing no mapowner for the map b4 u start to clear the mobs be sufficient to prove that u arent a hacker? in the case where thats the only channel free ofc
key lesson here. record your gameplay and save it uncut for at least 30 days. see vac mobs, get out of there without attack or loot a single thing. if you catch the hacker name or see him cc while you enter, use that video in report. hope we get to keep the game clean together and make the staff work bit more easy. stay safe everyone and enjoy the best Maple out there :3
