Fixed A event medal problem

Discussion in 'Closed' started by Caleb891123, Jul 28, 2019.

  1. Caleb891123
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    Caleb891123 Member

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    我有一個問題，我完成了6週年紀念，但我沒有獲得獎牌

    請幫我：'（[​IMG]

    字符IGN：THESPLENDIDx



     
    Last edited: Jul 28, 2019
    Caleb891123, Jul 28, 2019
    #1
  2. Matt
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    Matt Administrator

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    Do you remember which was the last part of the medal quest you completed? Was it the jigsaw puzzle last, 10th gold leaf, or 20th puff daddy slice?
     
    Matt, Jul 28, 2019
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  3. Caleb891123
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    Caleb891123 Member

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    I remember the jigsaw puzzle was the last part of the medal quest , but maybe 20th puff daddy slice was last , I was not sure.
     
    Last edited: Jul 29, 2019
    Caleb891123, Jul 29, 2019
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  4. extincter
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    extincter Well-Known Member

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    I have same issue. I completed 6TH Anniversary jigsaw Puzzle last too.
     
    extincter, Aug 7, 2019
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  5. Matt
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    Thanks, we are still investigating and should have a fix soon
     
    Matt, Aug 7, 2019
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  6. Shadowwwolf
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    Shadowwwolf Well-Known Member

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    hi, i just finished the medal challenge and i have the same problem.
    my last quest completion of the medal was the puzzle, please help
     
    Shadowwwolf, Aug 8, 2019
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  7. LichWiz
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    LichWiz Well-Known Member

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    Same as the rest, finished puzzle last on IronYunyun
     
    LichWiz, Aug 12, 2019
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  8. generalding
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    generalding Member

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    Same problem, can't get the 6th anniversary medal, and I finished the puzzle last too.
     
    generalding, Aug 13, 2019
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  9. Andreas
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    The quest problem should now be fixed.

    For you who are still unable to turn in the quest we will look into how we can best resolve it for you.
     
    Andreas, Aug 13, 2019
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  10. generalding
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    generalding Member

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    Thanks for fixing this! I still can't turn in my on character Francesbella. Let me know what I should do - thanks!
     
    generalding, Aug 14, 2019
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  11. Andreas
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    Andreas Donator

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    As mentioned we are still looking into the best way to solve that for you, we have to do it. It's likely going to happen during a Server Check.
     
    Andreas, Aug 15, 2019
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  12. Matt
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    Matt Administrator

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    The quest data for the affected characters was fixed in today's server check. You should now be able to complete the medal quest and receive the medal.
     
    Matt, Aug 18, 2019
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  13. LichWiz
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    LichWiz Well-Known Member

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    Tested it now and i managed to get the medal, thanks for the help matt and andreas!
     
    LichWiz, Aug 19, 2019
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